Summary
Overview
Work History
Education
Skills
Websites
Certification
CORE EXPERTISE
Timeline
Generic

FRANK LESTARCHICK

Cranford,NJ

Summary

Leveraging expert utility operations and field safety expertise to drive service reliability and customer satisfaction.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Desktop Support Specialist

Ricciardi Business System
10.2007 - 02.2009
  • Provided comprehensive desktop support, troubleshooting operating system issues, diagnosing network connectivity issues, and configuring business applications.

Desktop Support Specialist

We Are Golden
08.2006 - 09.2007
  • Diagnosed and resolved operating system issues, performed Windows imaging and formatting, and conducted spyware and virus removal to enhance system performance and security.

Desktop Support Specialist

CompUSA

Desktop Support Specialist

Chanel

Utility Worker

Elizabethtown Gas
03.2009 - Current
  • Perform comprehensive field inspections of natural gas meter sets, customer piping, and home equipment to ensure compliance and operational safety.
  • Operate Itron Mobile FCS technology to capture accurate meter readings, process turn-offs, and conduct inspections for leaks and system integrity.
  • Lead customer interactions involving payment negotiations, billing issue resolutions, and service reactivations with a strong focus on professionalism and policy compliance.
  • Conduct corrosion inspections and gas safety audits, identifying hazards and implementing corrective measures to maintain public safety.
  • Train new hires in system navigation, order processing, field safety protocols, and customer service best practices.

Education

Diploma - Network Systems Administration

The Cittone Institute
Edison, NJ

Skills

  • Microsoft Office
  • Itron Mobile FCS
  • Oracle MWM
  • Windows OS
  • Mobile Work Systems
  • Safety Inspection Tools & Software

Certification

  • Microsoft Certified Professional (MCP - Windows)
  • CompTIA A+ Certified Professional

CORE EXPERTISE

  • Utility Field Operations
  • Gas Safety Inspection
  • Equipment & System Troubleshooting
  • Field Service and Customer Relations
  • Regulatory Compliance (Gas Safety Standards)
  • Natural Gas Home Equipment (Boilers, Furnaces, Hot Water Heaters)
  • Leak Detection and Meter Inspections
  • Safety and Risk Assessments
  • Training and Mentoring New Staff
  • Work Order Management
  • Operational Safety
  • Mobile Meter Reading (Itron Mobile FCS)

Timeline

Utility Worker

Elizabethtown Gas
03.2009 - Current

Desktop Support Specialist

Ricciardi Business System
10.2007 - 02.2009

Desktop Support Specialist

We Are Golden
08.2006 - 09.2007

Desktop Support Specialist

CompUSA

Desktop Support Specialist

Chanel

Diploma - Network Systems Administration

The Cittone Institute

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FRANK LESTARCHICK