Frank Libschik

Signed up customers for service and sold upgrades,

• Processed transactions accurately and efficiently using point-of-sale systems.
• Improved resolution time with effective problem-solving for customer complaints.
• Educated customers about billing, payment processing and support policies and procedures.
• Assisted customers with inquiries and product information to enhance satisfaction.
• Maintained accurate cash drawer, ensuring balanced end-of-shift totals.

• Oversaw daily operations to ensure optimal efficiency and customer satisfaction.
• Developed and implemented standard operating procedures to streamline workflows.
• Managed inventory control systems to maintain stock accuracy and minimize losses.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Implemented effective financial management practices, improving cash flow and profitability.
• Negotiated contracts with vendors to secure favorable terms for the business.