Frank Macri

•Managed front end parts orders and returns to ensure smooth inventory flow

• Collaborated on all projects using CCC-ONE to streamline processes

• Facilitated communication with shop employees to gather requirements and improve project outcomes

• Led and inspired employees to boost productivity and engagement.
• Improved customer satisfaction by promptly resolving disputes and ensuring high-quality service delivery.
• Executed multiple tasks efficiently within established timeframes.
• Maintained a professional, organized, and safe environment for employees and patrons.
• Administered payroll functions, including time sheet verification, to maintain accurate employee records.
• Solely responsible for all non insurance sales pricing including any Custom Work
• CCC certified all estimates performed in house and discussed with all insurance adjusters
• Maintained and handled all parts that were to be ordered for vehicles
• Organized all payment folders for insurance companies and supplements.

• Hired and managed employees to enhance productivity while training staff on best practices and protocols.
• This is a company I opened for my passion for comedy and making people laugh
• Coordinated multiple annual shows to raise funds for various charitable organizations. Example: Autism, Breast Cancer
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• Managed day-to-day business operations, ensuring smooth workflow and high-quality service delivery.
• Managed day-to-day business operations.
• Would oversee the complete custom effects customers wanted to there vehicles
• Designed custom audio systems, fabrications, and wheel exchanges to enhance vehicle performance and aesthetics.
• Developed a passion for cars from a young age.

• Built client trust through transparent communication and consistent fulfillment of commitments.
• Enhanced client trust in the organization through transparent communication and consistent delivery on commitments.
• Developed referral networks with real estate agents, creating mutually beneficial partnerships.
• Maintained high customer retention through exceptional relationship management and personalized service.