Frank Matus
Boston,MA
Summary
Courteous Store Team Member delivers fast, friendly customer service to positively impact customer satisfaction, store profitability and organization's mission. Executes multiple tasks with superior organizational skills and detail orientation. Available to work flexible schedules, nights, weekends and holidays based on business needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Store Team Member
Family Buisness
01.2021 - 10.2022
- Worked flexible hours across night, weekend, and holiday shifts.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with strong work ethic.
- Prioritized helping customers over completing other routine tasks in store.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues during busy periods or when covering absences so that optimum level of staffing was maintained at all times.
- Maintained clean and organized store environment, ensuring optimal shopping experience for customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Convenience Store Cashier
Family Business
01.2021 - 10.2022
- Set up new sales displays each week with fresh merchandise.
- Lifted up to 100 pounds at once and used forklift to move heavier loads.
- Ensured proper age verification for restricted items such as tobacco or alcohol sales to comply with local laws.
- Excellent communication skills, both verbal and written.
- Confirmed stock levels and expiration dates of merchandise.
- Worked with floor team and managers to meet wide range of customer needs.
- Prevented potential loss prevention issues by vigilantly monitoring register area for suspicious activity.
Education
High School Diploma -
Escuela Cristiana Verbo
Nicaragua12.2022
Skills
- Building Customer Loyalty
- Order Management
- Workplace cleanliness and hygiene
- Bilingual
- Store Opening and Closing
- Organization
- Cash Handling Accuracy
- Store Organization
- Basic Math
- Flexible Hours
- Friendly and Helpful
- Fast learner
Languages
Spanish
Native or Bilingual
Timeline
Store Team Member
Family Buisness
01.2021 - 10.2022
Convenience Store Cashier
Family Business
01.2021 - 10.2022
High School Diploma -
Escuela Cristiana Verbo
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