Frank Mcdonnell
Williston Park,NY
Summary
Dedicated Fleet Service Clerk with expertise in safety compliance, baggage processing, and customer service. Proven ability to ensure timely departures while maintaining high safety standards and effective teamwork.
Overview
9
9
years of professional experience
Work History
Fleet Service Clerk
American Airlines
East Elmhurst, New York
02.2018 - Current
- Processed incoming and outgoing aircraft baggage to support on-time departures.
- Operated a variety of motorized ground support equipment such as pushbacks, tugs, belt loaders.
- Employed safe lifting protocols and handcarts for efficient transport of baggage and freight.
- Tracked flight schedules and cargo loads to ensure accurate logistics management.
- Conducted daily inspections on ground equipment and vehicles to maintain operational safety.
- Inspected aircraft equipment for compliance with safety regulations.
- Adhered to safety protocols in directing aircraft departures and arrivals.
- Engaged with customers to resolve inquiries and enhance overall the overall service experience.
Education
High School Diploma -
Herricks High School
Shelter Rock Rd New Hyde Park NY 06-2016
Skills
- Baggage processing
- Flight scheduling
- Equipment inspection
- Ground support operations
- Safety compliance
- Hazardous materials management
- Operational efficiency
- Safety awareness
- Customer relationship management
- Problem solving
- Time management
- Attention to detail
- Detail-oriented
- Multitasking capacity
- Stress tolerance
- Weather conditions understanding
- Efficient communication
- Team collaboration
- Adaptable thinking
- Team building
- Conflict resolution
- Critical thinking
- Analytical thinking
- Professionalism
Timeline
Fleet Service Clerk
American Airlines
02.2018 - Current
High School Diploma -
Herricks High School