Jarrod Morgan
Arlington,Texas
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Envoy Air, adept in baggage management and demonstrating exceptional teamwork. Excelled in roles requiring high stress tolerance and safety awareness, significantly contributing to smooth and secure operations. Skilled in dangerous goods handling and fostering positive customer relationships, ensuring loyalty and operational excellence.
Overview
10
10
years of professional experience
Work History
Fleet Service Clerk
Envoy Air
Irving, Texas
10.2015 - Current
- Recognized potential problems or malfunctions within vehicles before they became major issues
- Helped load baggage or cargo for crew or passengers
- Ensured passenger bags/pets/etc reached their target airplane to meet the passenger at their destination
- Observed safety protocols on each and every flight
Cashier
Mcdonalds
Arlington, Texas
02.2015 - 10.2015
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Built and maintained positive working relationships with co-workers
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner
- Provided excellent customer service by greeting customers and offering assistance
- Developed strong customer relationships to support satisfaction and loyalty
- Handled customer complaints and inquiries in a courteous and efficient manner
- Assisted with training and mentoring new team members
- Provided customers with product information and responded to inquiries courteously and promptly
Education
High School Diploma -
James Bowie Highschool
Arlington06.2014
Skills
- Dangerous goods handling
- Safety awareness
- Stress tolerance
- Baggage management
- Airport safety regulations
- Airline policies
- Security procedures compliance
- Teamwork and collaboration
- Time management
- Organizational skills
- Adaptability and flexibility
- Reliability
- Heavy lifting
- Baggage handling
- Continuous improvement
- Ramp safety procedures
- Weight and balance procedures
Timeline
Fleet Service Clerk
Envoy Air
10.2015 - Current
Cashier
Mcdonalds
02.2015 - 10.2015
High School Diploma -
James Bowie Highschool
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