FRANK MEDINA
Senior Sales Executive
McAllen,Texas
Summary
Sales executive with over 20 years of experience exceeding sales targets and expanding company market share. Skilled in driving new business development, generating incremental revenue from existing clients, and revitalizing underperforming sales programs, strategies, and territories. Demonstrated success in selling customized enterprise solutions to top-level executives by effectively communicating value and return on investment. Proven ability to negotiate and close deals while identifying and capitalizing on new business opportunities. Adaptable to changing markets and known for being articulate, personable, and energetic. A self-starter with excellent communication and interpersonal skills.
Overview
23
23
years of professional experience
Work History
Senior Business Consultant
TPx Communications a Managed Services Company
06.2022 - Current
A Senior Business Consultant is a highly experienced account executive responsible for promoting and selling all TPx Product Service Categories including Unified Communications, Cybersecurity, IT infrastructure, Managed Networks, and Managed Regulatory Compliance services.
- Managed a portfolio of high-profile accounts, ensuring customer needs were met promptly and efficiently.
- Analyzed client feedback to determine areas for improvement, leading to enhanced product offerings and stronger relationships with customers.
- Maintained detailed records of all major account activities in the CRM system, ensuring accurate tracking and reporting for upper management review.
- Built lasting rapport with clients by consistently providing personalized attention, implementing creative solutions tailored specifically for their organization''s success.
- Developed sales strategies to target specific industries, increasing brand awareness and market share.
- Exceeded sales targets through effective account management and strategic negotiation tactics.
- Delivered presentations to C-level executives, effectively communicating the value of product offerings and services.
- Maximized account profitability by upselling additional products or services based on customer needs analysis.
ENTERPRISE ACCOUNT EXECUTIVE
SMARTCOM TELEPHONE LLC
09.2019 - 10.2021
- Sell commercial fiber optic Internet, Ethernet, Phone, Hosting, and Colocation services to mid-size, and enterprise-level customers
- Consistently exceeded sales targets with revenue from new and existing clients by proactively identifying and pursuing new business opportunities.
- Grow assigned territory by Penetrate new markets and bringing new customers to the organization
- Managed a portfolio of high-value accounts, ensuring timely renewals and upselling opportunities.
- Prepare and present sales proposal, Contracts, MSA's, SLA's and other documents to C-level executives on a regular basis
- Maintain timely and accurate customer records in the company CRM.
- Maintain an accurate 30, 60, 90 day revenue forecast
ENTERPRISE STRATEGIC ACCOUNT MANAGER, HEALTH CARE
SPECTRUM ENTERPRISE / CHARTER COMMUNICATIONS
11.2014 - 09.2019
- Sell data, voice, video, cloud, and managed services to healthcare vertical clients at the small, mid-size, and enterprise level
- Meet assigned sales targets with revenue from new and existing clients
- Maintain, update, and submit an accurate 30, 60, 90 day revenue forecast
- Manage current assigned account by conducting annual, semi-annual, and quarterly account reviews
- Grow assigned major accounts by identifying and developing new business opportunities
- Prepare and present sales proposals, Contracts, MSAs, SLAs, and other documents regularly
- Maintain and updated customer records in Salesforce (the company CRM tracking system).
MAJOR ACCOUNT EXECUTIVE
DAHILL A XEROX COMPANY
02.2002 - 11.2014
- Sale Hardware and software solutions for document and content management such as data capture devices, impute scanning devices, output printing devices such as printers and MFPs, data management and work-flow process software and services, VOIP (voice over IP phone systems), Fax servers, print management services, high production print hardware, professional management, and IT services
Education
Texas Realstate - TEXAS REAL ESTATE LICENSE COURSE REQUIEREMENTS
South Texas College And ALLIED REAL ESTATE SCHOOLS
McAllen, TX04.2022
THEOLOGY CERTIFICATIONS -
RIO GRANDE BIBLE INSTITUTE
01.2016
Continued Career Development
01.2014
Associate of Arts - Business Communications
UNIVERSIDAD IBEROAMERICANA
TIJUANA BC. MEX.01.1991
Skills
- Vast sales experience and one-call close capability
- Continuously Demonstrated success in meeting and exceeding sales revenue goals through KPI metrics
- Highly effective at overcoming objections with a higher-than-average sale closing ratio
- Coachable, Adaptable, and Flexibility open to feedback, highly motivated, and driven to succeed with an entrepreneurial spirit
- Exceptional communication negotiation and Interpersonal Skills
- 100% Bilingual and bi-cultural English Spanish
- Excellent customer service
- Client Consultation and Relationship Building
- Timely and efficient Client Follow-up through outbound calls, emails, virtual and in-person meetings
- Customer Referral attainment and Service Promotion
- Accurate Documentation and proficiency with CRM, marketing, social media, and prospecting platforms such as Salesforce, Nutshell, Dash, Service-Now, Zoom info, and Outreach, Linked, Facebook, X-Space (Twitter)
- Hi proficiency with network equipment, and applications such as MS Word, Teams, Webex, Outlook, MSFT Office 365, One drive, SharePoint
- Travel Research Proficiency, International and Domestic Travel experience including Extensive Cruise Travel Experience
- Geographical Knowledge and awareness with Cross-cultural Understanding, Awareness and Sensitivity
- Brand Awareness and Brand Building
- Teamwork and Collaboration, Mentoring and training
- Reliability, Time Management, Task Prioritization, and Organizational Skills
- Problem-solving abilities through Active Listening and Attention to Detail
- Decision-making Analytical Thinking, Creativity, and Innovation
- A total Professional with high family and moral values and high ethical standards
Activitiesandaffiliations
- Palm Valley Church, Mission TX. Attending Member and serving since 2003, serve as, Usher, Usher Captain, greeter, Special event Volunteer, Missionary work, Official Translator / Live interpreter (English - Spanish)
- Respite Migrant Center of the Rio Grande Valley Volunteer (Feeding the thousands of undocumented migrants that came seeking asylum across the border) 2019-2020
- Shalom Ministry's, Fraijanes Costa Rica. Sporting the "Casa Hogar para Adultos Mayores" (Senior Citizens Health and wellness Center) since 2017
- Freely given freely received ministries volunteer 2015 - 2019 (Feeding and clothing the marginalized and under privileged families of the Rio Grande Valley, organizing special events for Christmas, Thanksgiving and Easter)
- Thanksgiving Kitchen at Renee's volunteer (helping provide over 1,200 thanksgiving meals for marginalized and under privileged member of our community)
- Wounded Warrior Project Contributor since 2021
- Compassion International Child Sponsorship 2018 - 2021
- St Jude Research Hospital National Contributor since 2015
- N.H.P.O. (National Hispanic Professionals Organization) Member
- PGA Tour Valero Texas Open Tournament Volunteer
- PAGA Pan American Golf Association
Keyprofessionalachievements
- Actively contributed to a national company record of > 100% team quota achievement for 36 moths in a row from Jan. 2016 to Dec. 2018
- Helped develop the company's # 1 sales team in the nation for healthcare and # 2 Sales team across all sectors year over year for fiscal 2015, 2016, 2017 & 2018
- Personally, managed the Strategic account penetration and development of the largest hospital system in south Texas increasing the account MRC over 375% ($16K+) in a 12-month period
- Created, Managed, Negotiated, and closed $3,000 to $5,000 service agreements with multiple clients over the last 5 years.
- 2013 Platinum status award for annual sales revenue over 1 million
- 2013 Top new business revenue producer award
- 2013 Best in sales award
- 2003, 2005, 2007 & 2013 Area salesperson of the year award.
- 6 times recipient of the prestigious annual "President's Award" reserved for the top 5% performers companywide (San Antonio, Austin, Dallas, Houston, Tyler, Brian College Station, El Paso, Laredo, Harlingen & Corpus Christi offices).
- Multiple "MONT BLANC CLUB" award's for achieving sales over $100K in one calendar month.
- Achieved an average 191% of plan in assigned territory for the fiscal year 2013
- Maintained an average 51% profit margin and produced a total of over $ 8.1 million in hardware sales and over $ 14.6 million in software and contracted service revenue
Affiliations
- St. Jude Children's Research Hospital
- Palm Valley Church
- Wounded Warrior Project
- National Association of Sales Professionals
Travel, Golf, Fishing, Padel and Pickleball.
I enjoy family and leisure, I like Traveling (Cruising), Fishing, Golf, Padel, and Pickleball
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Senior Business Consultant
TPx Communications a Managed Services Company
06.2022 - Current
ENTERPRISE ACCOUNT EXECUTIVE
SMARTCOM TELEPHONE LLC
09.2019 - 10.2021
ENTERPRISE STRATEGIC ACCOUNT MANAGER, HEALTH CARE
SPECTRUM ENTERPRISE / CHARTER COMMUNICATIONS
11.2014 - 09.2019
MAJOR ACCOUNT EXECUTIVE
DAHILL A XEROX COMPANY
02.2002 - 11.2014
Texas Realstate - TEXAS REAL ESTATE LICENSE COURSE REQUIEREMENTS
South Texas College And ALLIED REAL ESTATE SCHOOLS
THEOLOGY CERTIFICATIONS -
RIO GRANDE BIBLE INSTITUTE
Continued Career Development
Associate of Arts - Business Communications
UNIVERSIDAD IBEROAMERICANA
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