FRANK MEDRANO
El Paso,TX
Summary
A Self-motivated professional with over 20 years of experience in Freight Forwarding, Logistics Sales, TL, FTL, Administration, Customer Service and Operations. I am able to multitask and work unsupervised. I am equally effective as team member/leader. Proven ability to identify and capture opportunities, expand sales, and increase revenue in highly competitive industries. Resolve customer problems with speed and diplomacy, exemplary speaking and listening communication skills. Ability to interact and communicate with people from various multicultural backgrounds and provide solutions to meet their business requirements.
Professional with strong expertise in business development, prepared to lead strategic growth initiatives. Skilled in market analysis, client relationship management, and driving revenue through innovative solutions. Focused on team collaboration and adaptable to changing needs, ensuring reliable and consistent results. Known for problem-solving abilities and effective communication, fostering productive work environment.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Senior Business Development Manager
CCFS Logistics
El Paso, TX
01.2026 - Current
- Led cross-functional teams to identify and capitalize on new business opportunities.
- Developed strategic partnerships that enhanced service offerings and customer engagement.
- Analyzed market trends to inform product development and positioning strategies.
- Created comprehensive business plans that aligned with organizational goals and objectives.
Regional Sales Manager
ICAT Logistics
El Paso, Tx
10.2024 - 10.2025
- Developed and executed regional sales strategies to increase market share and drive revenue growth.
- Led cross-functional teams to optimize logistics processes, enhancing operational efficiency and customer satisfaction.
- Analyzed market trends and competitor activities to inform strategic decision-making and identify opportunities for expansion.
- Mentored and trained sales representatives, fostering a high-performance culture focused on achieving targets.
- Established strong relationships with key clients, ensuring alignment with their logistics needs and driving retention rates.
- Led cross-functional teams to align sales objectives with operational capabilities, driving efficiency.
Local Account Executive
XPO Logistics
El Paso, Tx
06.2021 - 09.2024
- Developed and maintained strong relationships with local clients to drive revenue growth.
- Conducted market research to identify new business opportunities and enhance service offerings.
Senior Account Executive
Saia TL Freight
El Paso, Tx
10.2013 - 06.2021
- Developed and maintained strong relationships with key clients to enhance customer satisfaction and retention.
- Analyzed market trends and client feedback to identify opportunities for service improvement and product enhancement.
Account Executive, Operations Mgr.
UPS Freight
El Paso, Tx
02.2004 - 10.2013
- Cultivated strong client relationships, ensuring high levels of customer satisfaction and retention.
- Developed tailored logistics solutions to optimize supply chain efficiency for diverse clientele.
- Collaborated with cross-functional teams to streamline operations and improve service delivery processes.
- Cultivated strong client relationships through proactive communication and personalized service.
- Developed strategic sales presentations tailored to client needs, enhancing engagement and closing rates.
- Collaborated with cross-functional teams to streamline processes, improving overall operational efficiency.
Service Center Manager, Special Services FTL Division
Overnite Special Services Division
El Paso, Tx
07.2002 - 02.2004
- Oversaw daily operations, ensuring efficient service delivery and adherence to safety protocols.
- Developed training programs to enhance staff performance and operational efficiency.
OS&D
Overnite Transportation
Irving, Tx
09.1998 - 11.2000
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Bachelors - Communications, Business Management
University of Texas
El Paso, TxSkills
- Territory management
- Customer engagement
- Pricing strategy
- Financial acumen
- Training and mentoring
- Performance metrics
- Team collaboration
- Strategic business planning
- Staff management
- Quality control
Certification
CTPAT
HAZMAT
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Senior Business Development Manager
CCFS Logistics
01.2026 - Current
Regional Sales Manager
ICAT Logistics
10.2024 - 10.2025
Local Account Executive
XPO Logistics
06.2021 - 09.2024
Senior Account Executive
Saia TL Freight
10.2013 - 06.2021
Account Executive, Operations Mgr.
UPS Freight
02.2004 - 10.2013
Service Center Manager, Special Services FTL Division
Overnite Special Services Division
07.2002 - 02.2004
OS&D
Overnite Transportation
09.1998 - 11.2000
Bachelors - Communications, Business Management
University of Texas