Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Timeline
Generic
Frank Mojica

Frank Mojica

Glendale,CA

Summary

Driven by a results-focused approach, I leveraged my problem-solving and teamwork skills at Greenwolf to exceed sales quotas and foster long-term customer loyalty. My experience spans fire prevention and suppression, enhancing safety and efficiency. Achieved a significant increase in client base through effective collaboration and professionalism.

Overview

23
23
years of professional experience

Work History

Fire Technician

Tech Fire
12.2021 - Current
  • Inspected fire and life safety systems and equipment for proper placement at properties.
  • Assisted in prevention of fires through public education programs.
  • Assisted with regular maintenance of firefighting equipment.
  • Inspected apparatus, equipment, grounds, and stations for proper order and condition.

Manager of Business Development and Sales

Greenwolf
02.2013 - 11.2021
  • Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
  • Collaborated with sales, marketing and other internal teams to meet shared goals.
  • Built diverse sales pipeline to exceed quota targets.
  • Created and executed outbound demand generation campaigns, calls and emails to deliver qualified leads for sales team.
  • Organized promotional events and interacted with community to increase sales volume.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

Customer Service Sales Representative

Pricepoint
02.2002 - 05.2012
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Achieved or exceeded company-defined sales quotas.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Recorded accurate and efficient records in customer database.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Set and achieved company defined sales goals.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Stayed current on company offerings and industry trends.
  • Kept detailed records of daily activities through online customer database.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Informed customers of promotions to increase sales productivity and volume.

Education

General Studies

Benjamin Franklin Community Adult School
Los Angeles, CA

Skills

  • Fire prevention
  • Hose connections
  • Professionalism
  • Fire containment
  • Problem-Solving
  • Teamwork and Collaboration
  • Fire suppression tools operations
  • Fire suppression

Accomplishments

Excellent in online sales and customer service. Excellent in verbal communications through email and phone communications. Proficient in Microsoft office programs

Software

Microsoft office

Timeline

Fire Technician

Tech Fire
12.2021 - Current

Manager of Business Development and Sales

Greenwolf
02.2013 - 11.2021

Customer Service Sales Representative

Pricepoint
02.2002 - 05.2012

General Studies

Benjamin Franklin Community Adult School
Frank Mojica