Frank O'Connor
Farwell,MI
Summary
Dynamic professional with extensive experience at UPS, excelling in customer service and safety compliance. Proven track record in managing hazardous materials and enhancing client relations. Recognized for exceptional problem-solving abilities and a dependable work ethic, ensuring timely deliveries and quality assurance in all operations.
Overview
10
10
years of professional experience
Work History
Delivery Driver
UPS
Mount Pleasant, MI
06.2019 - Current
Ups delivery driver, manage customer relations, promote sales, and sales leads reporting
Hazmat Specialist
UPS
Saginaw, MI
09.2016 - 06.2019
Head of our hazmat response team, managing the handling and clean up of harmful materials.
Customer Support Specialist
UPS Customer Center
Saginaw, MI
09.2016 - 06.2019
Manage customer relation, and provide professional support and assistance.
Education
No Degree - Driving/ Customer Relations
Ups
Columbus, OHNo Degree - Management
Ups
Atlanta, GANo Degree - Hazardous Materials Clean Up
Ups
Columbus, OHHigh School Diploma -
Heritage High School
Saginaw, MI06.2015
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Problem-solving
- Safe driving
- Time management skills
- Route management
- Complex Problem-solving
- Quality assurance
- Client relationship management
- Documentation and reporting
- DOT compliance
- Adaptability and flexibility
- Verbal and written communication
- Customer interaction
- Record keeping
- Exceptional written and verbal communication skills
Languages
English
Native or Bilingual
Sign language
Professional Working
Timeline
Delivery Driver
UPS
06.2019 - Current
Hazmat Specialist
UPS
09.2016 - 06.2019
Customer Support Specialist
UPS Customer Center
09.2016 - 06.2019
No Degree - Driving/ Customer Relations
Ups
No Degree - Management
Ups
No Degree - Hazardous Materials Clean Up
Ups
High School Diploma -
Heritage High School