Summary
Overview
Work History
Education
Skills
Timeline
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Frank Parker

Upland,CA

Summary

Adept Locksmith Technician and with a proven track record at Katz Locksmith and Amazon, showcasing exceptional customer service and emergency lockout services. Mastered automotive locksmithing and streamlined key duplication, enhancing client satisfaction and operational efficiency. Demonstrated adaptability and collaborative prowess, significantly improving inventory management and security solutions.

Overview

3
3
years of professional experience

Work History

Locksmith Technician

Katz Locksmith
08.2023 - 08.2024
  • Educated clients on proper lock usage techniques to reduce instances of damage or malfunction over time.
  • Maintained up-to-date knowledge of industry trends and advancements through regular participation in locksmith training programs and workshops.
  • Provided exceptional customer service while addressing concerns or answering questions related to installed security products.
  • Improved client satisfaction by providing prompt emergency lockout services for vehicles, homes, and offices.
  • Cut new keys from code using specialized equipment when original keys were lost or unavailable.
  • Assisted customers in selecting appropriate security solutions based on their specific needs and preferences.
  • Performed accurate diagnostics on malfunctioning locks to identify issues and implement appropriate repair solutions swiftly.
  • Safeguarded client properties by rekeying locks upon request or as part of a security upgrade strategy.
  • Restored functionality to damaged locks by disassembling and replacing worn or broken components as needed.
  • Streamlined key duplication process with the use of advanced cutting machines, resulting in faster turnaround times for clients.

Fulfillment Associate

Amazon
12.2021 - 08.2023
  • Picked and packed order items.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Followed orders precisely for correct items, sizes and quantities.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
  • Collaborated with team members to optimize workflows and improve overall operational performance.
  • Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
  • Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.

Education

High School Diploma -

Alta Loma High School
Alta Loma, CA
06-2016

Skills

  • Automotive Locksmithing
  • Panic bar installation
  • Code Compliance Awareness
  • Access Control Systems
  • Door Hardware Installation
  • Broken Key Extraction
  • Master Keying Expertise
  • Lock Repair
  • Mailbox Lock Replacement
  • File Cabinet Locks
  • Interchangeable Core Mastery
  • Exit Device Maintenance
  • Commercial Lock Solutions
  • Lock Picking Proficiency
  • Emergency Lockout Services
  • Lock Rekeying Abilities

Timeline

Locksmith Technician

Katz Locksmith
08.2023 - 08.2024

Fulfillment Associate

Amazon
12.2021 - 08.2023

High School Diploma -

Alta Loma High School
Frank Parker