Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Frank Raia

West Islip,NY

Summary

Versatile Business Management Analyst with advanced knowledge of financial, business, brand and product development and operational areas. Steps into new areas with eager and adaptable approach. Practiced project manager and problem-solver with 4 years of experience.

Overview

7
7
years of professional experience

Work History

Business Operations Analyst

Flagstar Financial & Leasing
2023.11 - Current
  • Engage in strategic development initiatives & identifying inefficiencies across Flagstar's different business channels to enhance data migration, system enhancements, reporting improvements and general process improvements
  • Serve as point of contact for all internal & external data and documentation requests while upholding relationships with internal business partners and external auditors
  • Creating of process documents for Flagstar operations

Developer / Brand Manager - Brand Health Division

PHARMAPACKS
2020.01 - 2022.08

Responsible for creating & overseeing operations of the Brand Health Division for leading eCommerce brands / clients sold through major online marketplaces (Amazon; Target; Walmart)

  • Conduct analysis of current brands to determine overall scope of profitability; identify underperforming brands and implement appropriate strategies to improve performance or execute termination of underperforming business
  • Partner with corporate legal counsel to prepare and negotiate termination contracts
  • Boosted ecommerce sales by developing and implementing innovative digital marketing strategies
  • Successfully execute process on 43 partnering brands

Brand Manager - Digitally Native Brands Division

PHARMAPACKS
2019.01 - 2020.01
  • Establish, build and manage relationships with partnering brands to successfully create brand identity and market product lines through top online eCommerce retailers
  • Partner with brands to review business objectives and determine marketing efforts and opportunities to increase brand recognition and impact revenue growth
  • Work in collaboration with internal departments and senior executive staff to develop complete business plans for managed brands based on data and market analysis
  • Analyze key performance metrics and trends on weekly / monthly basis in preparation to plan for inventory, pricing adjustments, profit margin, budget negotiations and marketing spend
  • Perform monthly analysis of current business in relation to forecasted revenue to remain on target with projected business goals; develop and implement action plans and initiatives to drive business growth
  • Develop product distribution levels for fulfillment centers based on past sales and demographic data

CEO / Owner

APRÈS APPAREL
2017.01 - 2020.01
  • Successfully owned and operated this apparel company marketed through both retail accounts and online store
  • Developed and produced sample product line; initiated contact with retail owners to present line and negotiate purchasing and pricing options
  • Created original company website, designs, branding and marketing campaigns
  • Recruited team of brand ambassadors to facilitate product promotions; created incentive programs as a motivational tool to drive sales and brand recognition
  • Achieved company growth by implementing strategic plans and streamlining operations

Education

Bachelor of Science - Business Marketing

Sacred Heart University
Fairfield, CT
05.2019

Skills

  • Operational Efficiency
  • Microsoft Excel
  • Client Relationship Development / Retention
  • Brand Development and Management
  • Margin Monitoring
  • Campaign Management
  • Data Analytics
  • Business Intelligence

Affiliations

  • Pi Kappa Phi, 2016-18 x Top National Individual Fundraiser for Community Events x Representative for Inter-Fraternity Council

Timeline

Business Operations Analyst

Flagstar Financial & Leasing
2023.11 - Current

Developer / Brand Manager - Brand Health Division

PHARMAPACKS
2020.01 - 2022.08

Brand Manager - Digitally Native Brands Division

PHARMAPACKS
2019.01 - 2020.01

CEO / Owner

APRÈS APPAREL
2017.01 - 2020.01

Bachelor of Science - Business Marketing

Sacred Heart University
Frank Raia