Frank Rivera JR.
6022 E. Easton St East Los Angeles,CA
Summary
Accomplished Security Officer with a proven track record at the City of Los Angeles, enhancing safety protocols and operational efficiency. Expert in CCTV Surveillance and Incident Reporting, I excel in delivering superior customer service or as we say at LAWA, The Gold Star Experience. Skilled in Access Control Management, my vigilance has significantly contributed to harm prevention and maintaining secure environments.
Overview
13
13
years of professional experience
Work History
Security Officer
City of Los Angeles
11.2015 - Current
- Greeted guests and employees professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle or by foot depending on post assignments.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Assist supervision with inputting daily deployments into the CAD system
- Checked and verified photo identification prior to granting facility or airfield access.
- Dispatching Officers and reviewing CCTV footage of any possible incidents.
Clerk Typist (Emergency Hire) Human Resources
City of Los Angeles
02.2015 - 11.2015
- Increased operational efficiency through proficient use of office equipment such as printers, copiers, scanners, and computers (Microsoft Office, SAP, LD Time etc.).
- Eased workload for managers by taking on delegated tasks efficiently without compromising quality or attention to detail. Tasks included were conducting employee badge audits with DOJ if discrepancies were to arise
- Delivered exceptional customer service when interacting with clients, addressing their needs promptly, and professionally.
- Optimized time management by effectively multitasking across various responsibilities while adhering to strict deadlines under Paula Adams.
- Assisted in maintaining a clean and orderly office space, contributing to a productive work environment for all team members.
Security Officer
Securitas Security Services USA
09.2011 - 02.2015
- Conducted weapon screenings at various Los Angeles County Facilities
Education
High School Diploma -
Columbus High School
Downey, CA04.2010
Skills
- Report Writing
- General security
- CCTV Surveillance
- Detail Oriented
- Superior customer service
- Access Control
- Security Screenings (Vehicle Inspections, Badge Checks etc)
- Microsoft Office
- Staff Management
- Theft prevention training
- Dispatch
Timeline
Security Officer
City of Los Angeles
11.2015 - Current
Clerk Typist (Emergency Hire) Human Resources
City of Los Angeles
02.2015 - 11.2015
Security Officer
Securitas Security Services USA
09.2011 - 02.2015
High School Diploma -
Columbus High School
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