Frank Robilio
Nesbit,USA
Summary
Experienced sales professional with proven ability to drive revenue growth and build lasting client relationships. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Expertise in strategic account management, client negotiations, and market analysis. Renowned for reliability, communication skills, and results-driven mindset.
A sales professional with proven ability to drive client satisfaction and revenue growth.
Overview
41
41
years of professional experience
Work History
Account Executive
Vestis Services Formerly Aramark Uniform service
01.2020 - Current
- Responsible for B2B sales of uniforms and facility services in Mid-South Territory.
- Consistently exceeded monthly sales goals.
- Regained and built strong customer rapport in accounts where business had previously been lost.
- #1 Sales Team in the Southeastern Region 2020
Customer Service Manager
AmeriPride Services, Inc. (acquired by Aramark, 2018)
01.2015 - 01.2020
- Proactively manage day-to-day activities and supervision of team of Customer Service Representatives who rent and deliver business linen and uniforms.
- Supervised sales associate.
- Responsible for targeted results in areas such as customer retention, route sales, and A/R collection.
- Maintain clear expectations for customer service and lead by example.
- Responsible for $100k weekly revenue.
- Conduct weekly growth rides to add product with existing customers, visit customers to insure they are satisfied with service, and turn new leads in to sales team.
- Perform and manage weekly customer audits, and keep annual price increase per contract.
District Service Manager
First Class Linen (acquired by AmeriPride, 2015)
01.2006 - 01.2015
- Responsible for keeping existing business, Interviewed, hired new employees, and conducted employee evaluations.
- Recorded and maintained fleet repairs, mileage, fuel costs, and scheduled maintenance.
- Negotiated contracts, renewals, customer audits, and collections on past-due accounts.
- Managed accounts payable.
- Ensured building maintenance and safety.
- Managed and ensured $45k weekly revenue.
- Supervised sales associates and close new business.
- Conducted rerouting and scheduling routes for fuel and mileage efficiency, performed weekly customer audits, and renewed customer contracts.
- Engaged in customer visits, establishing relationships and loyal customers.
Produce Manager
Piggly Wiggly
01.1985 - 01.2005
- Managed produce department effectively and profitably.
- Displayed products in an appealing manner to increase produce sales.
- Maintained budgets and sales goals.
- Provided excellent vendors communications and customer service.
- Ensured accurate department invoices.
- Ensured optimal inventory levels and increase in sales.
- Hired key team members, and maintained a profit of 34% which was above quarterly goals.
- Ensured proper pricing and promotions, maintained appropriate hours per sales percent, and ordered appropriate amounts of product.
Education
High School Diploma -
Wooddale High School
Memphis, TNSkills
- Sales-driven
- B2B
- Management
- Leadership
- Problem solving
- Customer/Public relations
- Critical thinking
- Client relationship building
- Account management
- New business opportunities
- Sales strategies
- Lead generation
- Strong relationships
- Goals and performance
- Sales expertise
Timeline
Account Executive
Vestis Services Formerly Aramark Uniform service
01.2020 - Current
Customer Service Manager
AmeriPride Services, Inc. (acquired by Aramark, 2018)
01.2015 - 01.2020
District Service Manager
First Class Linen (acquired by AmeriPride, 2015)
01.2006 - 01.2015
Produce Manager
Piggly Wiggly
01.1985 - 01.2005
High School Diploma -
Wooddale High School
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