FRANK RODRIGUEZ
Los Angeles
Summary
I am a highly motivated and detail oriented individual with a strong background and admiration in customer service and warehouse operations. Eagerly seeking a long term position and to contribute my skills and experience. My ability to provide exceptional customer along with my appreciation and knowledge of warehouse operations along with logistics makes me a candidate for this job. I am confident with due time I can easily integrate into your team and contribute to success.
Overview
4
4
years of professional experience
Work History
Casino Banker
The Gardens Casino
Hawaiian Gardens, California
03.2024 - Current
- Ensures game security, proper payouts, and adherence to corporate guidelines.
- Utilizes quick problem-solving skills and accurate calculations under time constraints.
- Maintains organization and security at high-pressure gaming tables.
- Assist customers with questions on gaming procedures or regarding improper payouts and camera checks.
Dangerous Good Agent
Fed Ex
Hawthorne
06.2022 - 03.2024
- As a DG agent, I ensure dangerous goods are handled properly and are separated/ properly loaded onto the vehicle of transportation
- I inspect packages for proper marking, labeling, packaging, and certification
- I'm also trained to perform safe spill, clean-up, and to ensure personnel and equipment are contamination-free
- Use handheld devices to process shipments
- Made sure all Dangerous Goods packages were separated according to company, DOT, and FAA policies
- DG Certified
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Verified that all necessary permits were obtained prior to transport of dangerous goods.
- Counted number of boxes/units that were scanned and processed to confirm proper completion of paperwork.
- Used digital database to keep records of units and stock moved.
Cashier
Rite Aid
Los Angeles
06.2021 - 07.2022
- Operated cash register for cash, and credit card transactions with 100% accuracy
- (Communication with customers , while also managing product transactions; translating, product hunting, and phone calls)
- Routinely maintain clean and orderly checkout areas, along with other general cleaning duties, such as trash and the bathrooms
- Remove outdated and damaged merchandise to the proper location and disposal areas
- Overstock merchandise product from the truck to the backroom
- Assisted customers over the phone regarding store operations, product information and order placement.
- Resolved customer complaints professionally in accordance with company policy.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Degree In Social and Behavioral Sciences - Liberal Studies, Administration of Justice
Los Angeles Southwest College
Los Angeles06.2021
High School Diploma -
LAUSD/ USC Cinematic Arts and Engineering (CAE) Magnet School
Los Angeles06.2018
Skills
- Microsoft Office Word
- Microsoft PowerPoint
- Microsoft Excel
- Anti-money laundering
- Accurate cash handling
- Problem-solving aptitude
- Math proficiency
- Attention to detail
Languages
Spanish
Timeline
Casino Banker
The Gardens Casino
03.2024 - Current
Dangerous Good Agent
Fed Ex
06.2022 - 03.2024
Cashier
Rite Aid
06.2021 - 07.2022
Degree In Social and Behavioral Sciences - Liberal Studies, Administration of Justice
Los Angeles Southwest College
High School Diploma -
LAUSD/ USC Cinematic Arts and Engineering (CAE) Magnet School