Summary

Overview

Work History

Education

Skills

Timeline

Frank Sandoval

Sparks,NV

Summary

Customer-focused Route sales professional with dedication to safe driving and meeting delivery deadlines. Courteous and cordial with desire to penetrate new target markets while giving existing customers excellent support and service.

Overview

years of professional experience

Work History

Route Sales Representative /Terminal Operations

Thermo Fluids

11.2022 - Current

Developed and maintained relationships with current customers.
Developed and implemented strategies to increase sales volume.
Route and Sales Representative - Drawing Up Routes For Upcoming Weeks according to Needs And Forwarding to a Router to complete Route for upcoming weeks. Servicing Customers UMO , UAF and New Antifreeze. Testing UMO And UAF Before Loading Into Tank Farm Tanks.
Terminal Operations- Testing Tank Farm Tanks to Ensure that all oil is within Required levels before pickups and being sent off to refineries. Taking inventory of all Tank Farm Tanks on a daily basis to insure all tanks are on schedule with what’s been collected. Receiving all New Antifreeze orders so stock is where it needs to be to accommodate all our service retailers. Maintaining of Reno/Sparks Tank Farm .
Organized deliveries according to customer needs.
Loaded, unloaded, and delivered product in a timely manner.
Delivered product to customers in a safe and courteous manner.
Maintained accurate records of all deliveries and pickups.
Provided excellent customer service by answering questions and resolving complaints in a professional manner.
Ensured that the proper paperwork was completed for each delivery or pickup transaction accurately and efficiently.
Monitored stock levels on route trucks to ensure accuracy of inventory counts.
Ensured compliance with all federal, state, local laws governing transportation of goods.
Responded quickly to customer inquiries regarding products or services.
Adhered to company safety policies while operating company vehicle.
Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Cold-called prospective customers to provide details on company services or products.
Identified prospective customers by using business directories and following leads from existing clients.

Oil Truck Driver /Shift Supervisor

Silver State petroleum

Sparks, NV

10.2019 - 11.2022

Delivery/ Sales of Shell Oil Products/ New Lube to customers throughout the Reno , Sparks and Carson City Areas . Also involved With Keeping Inventory at satisfactory levels for All customer Sites and at Our Yard.
Loaded and unloaded oil drums onto trucks using a pallet jack or forklift.
Conducted daily pre-trip inspections to ensure the vehicle was in safe operating condition.
Delivered oil drums to various customer sites within assigned route.
Maintained accurate records of all deliveries, including invoices and paperwork.
Ensured that all loads were properly secured with tie-downs before leaving the premises.
Provided courteous, friendly service to customers during delivery process.
Assisted other drivers in loading and unloading cargo when necessary.
Adhered strictly to company policies concerning driver hours of service regulations.
Verified accuracy of delivered products against shipping manifests or invoices.
Attended regular training seminars related to defensive driving techniques and hazardous materials handling.
Planned efficient routes and adjusted strategies based on current weather and traffic information.
Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
Processed shipment documents neatly and efficiently for each load.
Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
Provided on-the-job training to new staff members.
Communicated clearly with employees regarding job duties, expectations, and policies.
Created work schedules for staff while adhering to labor laws and budget constraints.
Coordinated with other departments to ensure smooth workflow between shifts.
Developed strategies for improving operational efficiency and customer service levels.
Reinforced rules to promote superior employee performance.
Taught staff upselling techniques to meet revenue targets.
Managed daily workflow and scheduled staff for adequate coverage.
Fostered a team-oriented environment to increase morale and productivity.
Identified needs of customers promptly and efficiently.

CDL Truck Driver

County of Marin, California

San Rafael, California

12.2012 - 07.2019

Checked vehicle before and after trips for mechanical items and safety issues.
Performed daily pre-trip inspections of the truck, including checking fluid levels and tire pressure.
Maintained logbook of working hours, following federal regulations on rest breaks.
Inspected trailers for proper functioning of brakes, lights, signals, tires and other safety equipment.
Inspected truck for defects and safe operating condition before, during and after trips.
Drive Commercial Vehicles with Construction equipment Loaded On Trailers To And From Construction Sites . Load Commercial Vehicles With Asphalt , concrete And Dirt From Trenches and Road Repairs. Transport materials To Land Fills or dump sites . Return To work Sites with back fill Material Or Asphalt.

Site Supervisor / Leadman

Ghilottibros

San Rafael, CA

09.2006 - 12.2012

Managed and supervised a team of 10+ site staff members to ensure safety, quality control and efficient operations.
Organized daily workflow for the team, ensuring tasks were completed on time and within budget.
Conducted regular training sessions with staff to ensure compliance with company policies and procedures.
Scheduled and coordinated resources for all maintenance activities in order to meet project deadlines.
Conducted regular inspections of work sites to ensure compliance with safety regulations, including hazard identification and risk assessment.
Journeyman Laborer
Ghilloti Brothers , 525 jacoby st san Rafael ca Jun 2012 - Nov 2015
Worked doing highway and road construction . Freeway widening of highway 101 in Petaluma also on widening of highway 12 connecting napa to fairfield. Grading, compacting of materials and asphalt work. Also did a lot of underground road construction trenching shoring and installation of water, Sewer and storm Drain lines . The Backfill compaction and repairing of asphalt or concrete. Forming up areas rebaring and concrete work with finish. Flagging and traffic control.