Frank Sandoval
Adelanto ,CA
Summary
Customer-focused sales professional with over five years of retail and sales experience delivering exceptional customer service and building lasting client relationships. Skilled at identifying customer needs, recommending products, and creating personalized shopping experiences that drive customer satisfaction and repeat business. Recognized for strong communication, professionalism, and the ability to thrive in fast-paced, goal-oriented environments. Currently pursuing a bachelor's in business while seeking a sales opportunity with a customer-focused company
Overview
1
1
Certification
5
5
years of professional experience
Work History
Sales Associate
Mattress Firm
04.2021 - 05.2024
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Processed returns, exchanges, and refunds to ensure customer satisfaction and compliance with store policy.
- Executed cash transactions while ensuring accuracy and adherence to company cash handling policies.
- Prepared merchandise for sales floor by pricing or tagging.
- Exhibited ethical leadership in interactions with team and customers, fostering a positive store environment.
Retail Sales Associate
Hugo Boss
02.2019 - 03.2021
- Greeted customers, addressed product inquiries, and assisted with selections and purchases to enhance shopping experience.
- Stocked and labeled merchandise, arranging items by size and color to improve product visibility.
- Maintained clean sales floor, straightened and faced merchandise to create organized shopping environment.
Education
BBA - Business Administration
Azusa Pacific University
Azusa, CA12-2026
A.S - General Education
Victor Valley College
Victorville, CA04-2023
Skills
- Upselling and cross-selling
- Consultative selling
- Problem solving
- Team collaboration
- Reliability and punctuality
- Goal orientation
- Interpersonal skills
- Availability management
Certification
Basic Life Support ( CPR and AED)
Timeline
Sales Associate
Mattress Firm
04.2021 - 05.2024
Retail Sales Associate
Hugo Boss
02.2019 - 03.2021
BBA - Business Administration
Azusa Pacific University
A.S - General Education
Victor Valley College