Frank See
Stillwater
Summary
Experienced Project Management Specialist with a proven track record of successfully leading teams to achieve short- and long-term goals. Skilled in managing budgets and closely monitoring costs for optimal resource allocation. Committed to delivering high-quality results while strictly adhering to project timelines and client expectations.
Overview
12
12
years of professional experience
Work History
Project Manager
Inside Edge Commercial Interior Service's
06.2022 - Current
- Managed large-scale projects, including new store openings, remodels, and takeovers, overseeing flooring, painting, and cabinetry scopes
- Managed projects up to $750,000 in revenue, ensuring efficient execution and successful outcomes
- Planned, scheduled, and executed projects from start to finish, overseeing material procurement and labor services to ensure successful completion
- Logged and tracked potential change orders, ensuring timely submission to business partners for review and approval
- Reviewed architectural drawings before and during projects to ensure accuracy, compliance, and effective execution
- Monitored budgets, managed invoice requests, and handled customer billing to ensure financial accuracy and efficiency
Project Coordinator
Inside Edge Commercial Interior Service's
01.2019 - 06.2022
- Managed small-scope projects, including quoting, material procurement, and overall job coordination
- Managed smaller scope projects and customer rollouts, including site visits, estimating, quoting, material procurement, labor scheduling, invoicing and overall job coordination
- Collaborated directly with corporate facility partners to uphold and maintain brand standards
- Managed up to 150 construction work orders simultaneously, ensuring timely and efficient completion
Customer Service Representative II/III, Resolution Team
Andersen Corporation
12.2016 - 01.2019
- Monitored order quality to ensure accuracy and efficiency, promptly replacing ordering when necessary while assigning responsibility for errors to appropriate departments within organization
- Handled escalated homeowner and executive-level calls regarding product and service issues, ensuring prompt resolution and customer satisfaction
- Project lead for the creation of a customer service guide for new product offerings, ensuring clear and comprehensive support resources
Customer Service Representative I/II, Retail & Commercial Team
Andersen Corporation
03.2013 - 12.2016
- Scheduled and processed orders, ensuring accurate and timely delivery for Andersen dealers
- Provided quotes for custom products and communicated lead times to ensure clear expectations and timely delivery
- Served as the primary point of contact for dealers, addressing product inquiries, availability, and pricing
Tournament Director
Minnesota Youth Athletic Services
03.2014 - 08.2015
- Organized and managed youth basketball tournaments, overseeing all aspects from setup to execution
- Checked teams in, updated brackets, and organized trophy ceremonies to ensure smooth tournament operations
- Assigned referees and coordinated apparel sales to support efficient tournament execution
Education
Bachelor of Science - Business Administration
Winona State University
Winona, MN12-2012
Skills
- Project management
- Project planning and development
- Budgeting and forecasting
- Preconstruction planning
- Subcontractor management
- Change order management
Timeline
Project Manager
Inside Edge Commercial Interior Service's
06.2022 - Current
Project Coordinator
Inside Edge Commercial Interior Service's
01.2019 - 06.2022
Customer Service Representative II/III, Resolution Team
Andersen Corporation
12.2016 - 01.2019
Tournament Director
Minnesota Youth Athletic Services
03.2014 - 08.2015
Customer Service Representative I/II, Retail & Commercial Team
Andersen Corporation
03.2013 - 12.2016
Bachelor of Science - Business Administration
Winona State University
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