Frank Sepeda
San Antonio
Summary
Adaptable and detail-oriented professional with a strong background in bartending and serving. Proven ability to efficiently manage tasks and resolve customer inquiries, ensuring a positive atmosphere and memorable experiences.
Overview
10
10
years of professional experience
Work History
Bartender
Willie's Grill & Icehouse
San Antonio
12.2023 - Current
- Prepared and mixed beverages to meet customer preferences and enhance satisfaction.
- Provided friendly and efficient service to enhance customer experience.
- Managed inventory by tracking supplies and restocking items.
- Maintained cleanliness and organization of the bar area during shifts.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Engaged with customers to build rapport, creating a welcoming atmosphere that encouraged repeat visits.
Server
Gristmill
New Braunfels
04.2021 - 01.2023
- Delivered friendly, efficient service to guests in fast-paced environment, contributing to positive dining experiences.
- Coordinated customer orders with kitchen staff to ensure accurate and timely delivery of food and beverages.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to coordinate timely meal preparation and presentation.
- Resolved guest inquiries and issues promptly, enhancing overall satisfaction and loyalty.
Team Member
The Wash Tub
San Antonio
06.2016 - 08.2019
- Greeted customers upon entering the store with friendly demeanor.
- Executed opening and closing duties, including setting up displays and restocking items, to ensure smooth operation.
- Learned required tasks quickly to enhance team performance.
- Assisted various team stations to meet operational demands.
- Maintained a clean and organized work area throughout shift.
- Ensured workplace cleanliness around equipment to promote safety and support productivity.
Education
Some College (No Degree) - Business Administration
Texas State University
San Marcos, Texas, TXSome College (No Degree) - Business Administration
Northwest Vista College
San Antonio, TXSkills
- Point of sale operation
- Customer engagement
- Team collaboration
- Effective communication
- Order management
- Strong multitasking
- Team training and development
- Customer relationship management
Languages
English
Native/ Bilingual
Timeline
Bartender
Willie's Grill & Icehouse
12.2023 - Current
Server
Gristmill
04.2021 - 01.2023
Team Member
The Wash Tub
06.2016 - 08.2019
Some College (No Degree) - Business Administration
Texas State University
Some College (No Degree) - Business Administration
Northwest Vista College