Frank Shaw
Spring,Texas
Summary
Summary:
- A proven leader with an eye for safety and a passion for mentoring and growing leaders.
- Over thirty years of experience in the Oilfield Equipment Manufacturing and Service Industries with a background in Hydraulic Servicing.
- Experienced in servicing all manufacturer’s makeup/breakout equipment, power tongs and bucking equipment.
- Experienced in servicing most manufacturer’s marine cranes, deck equipment and steering systems.
- Experienced in service and manufacturing of coiled tubing and nitrogen equipment.
- Experienced in design and troubleshooting hydraulic systems as well as component repair.
- Experienced in 3PS/McCoy line of load monitoring equipment, wireless torque subs and test equipment.
- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.
- Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
34
34
years of professional experience
Work History
Service and Rental Manager
McCoy Global USA INC, Western
01.2019 - 01.2023
- Implemented rental asset processes and maintenance standards.
- Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.
- Partnered with outside sales to identify critical accounts with growth opportunities.
- Executed sales and marketing initiatives to increase revenue for company.
- Placed sales calls and handled sales for incoming customer calls.
- Complied with ISO and ATEX standards by following policies and documenting transactions.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Service Manager
McCoy Global USA INC
01.2013 - 01.2019
- Train, support and provide a safe work environment for up to nine Field Service Technicians
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Monitored service staff performance and provided feedback for improvement.
- Met with customers to discuss service needs and offer available solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Assist Supervisors in making scheduling decisions
- Responsible for pricing for field service, parts, and component repair
- Quote field Service and repair jobs and provide technical assistance to customers.
- Made WTX sales calls and supported Inside Sales for overflow of incoming Customer calls.
Plant Manager
McCoy Global USA INC
01.2007 - 01.2013
- Work with Safety Manager to create a safe work environment for 60+ employees
- Responsible for maintaining cost budget
- Implemented 5S Culture that still exists today
- Manage Manufacturing Operation for Connection Makeup Equipment including Bucking Units, Power Tongs, Hydraulic Power Units and specialty equipment
- Coordinate equipment delivery dates, incoming material, and parts
- Oversee operations in machine shop, fabrication shop and assembly shop.
Manager / Owner
S&S Hydraulic Service
03.2004 - 07.2007
- Designed and manufactured custom hydraulic power units
- Designed and installed oilfield and marine hydraulic systems
- Specialized in makeup/breakout equipment, marine steering equipment, deck equipment, coiled tubing equipment, general field service and component repair.
General Manager
MCS Fluid Power
02.2003 - 03.2004
- Managed entire facility including accounting, sales staff, and shop staff
- Business consisted of power unit division, field service and component repair departments.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Shop Manager
Gotco International Incorporated
11.1999 - 03.2003
- Managed three product lines
- Pena MFG- Connection Makeup/Breakout Equipment
- Drilling and Coiled Technology- Coiled Tubing and Nitrogen Equipment
- Master Oilfield- Drawworks Brake Rims and Bands
- Quoted Parts Orders
- Quoted Field Service Jobs and dispatched Service Technicians
- Assisted Engineering as SME.
Operations Manager
MCS Fluid
02.1992 - 11.1999
- Started as a Pump Mechanic and quickly advanced to Shop Manager
- Evaluated all repair jobs, quoted customers, ordered parts and coordinated repair jobs
- Later I took over the Power Unit Division where we rebuilt and manufactured new Coiled Tubing Equipment and Custom Power Units
- Eventually I became Operations Manager to oversee the entire operation
- In my tenure at MCS I became familiar with many hydraulic product lines and built my reputation in the oilfield and marine industries.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Inside
Hydradyne Hydraulics
02.1989 - 11.1992
- I started as an assembly mechanic and moved to inside sales
- As Inside Salesperson I became familiar with multiple hydraulic component product lines
- Quoted repair jobs and coordinated repair and assembly jobs through shop.
Education
Certificate -
Blueprints For Managers Training
Lafayette, LA11.2011
Certified Fluid Power Specialist -
Womack Industrial Fluid Power I-III
Houston, TX1997
Vickers Industrial Hydraulics Class
Houston TX1994
Graduate -
Pasadena High School
04.1977
Skills
- Safe Work Practices
- Maintenance Management
- Scheduling and Coordinating
- Resource Utilization
- Customer Interaction and Satisfaction
- Budget Preparation
- Administration and Reporting
- Performance Tracking and Evaluations
- Setting Strategic Goals to meet Company Targets
- Employee Coaching and Mentoring
Timeline
Service and Rental Manager
McCoy Global USA INC, Western
01.2019 - 01.2023
Service Manager
McCoy Global USA INC
01.2013 - 01.2019
Plant Manager
McCoy Global USA INC
01.2007 - 01.2013
Manager / Owner
S&S Hydraulic Service
03.2004 - 07.2007
General Manager
MCS Fluid Power
02.2003 - 03.2004
Shop Manager
Gotco International Incorporated
11.1999 - 03.2003
Operations Manager
MCS Fluid
02.1992 - 11.1999
Inside
Hydradyne Hydraulics
02.1989 - 11.1992
Certificate -
Blueprints For Managers Training
Certified Fluid Power Specialist -
Womack Industrial Fluid Power I-III
Vickers Industrial Hydraulics Class
Graduate -
Pasadena High School
Similar Profiles
FAWAZ KHANFAWAZ KHAN
Senior operations officer at Mccoy Global FzeSenior operations officer at Mccoy Global Fze
Kathleen StraubKathleen Straub
Service Manager at Northeast-Western Energy Systems USA LLCService Manager at Northeast-Western Energy Systems USA LLC
Van AvanesianVan Avanesian
Volunteer at Homenetmen Western UsaVolunteer at Homenetmen Western Usa
DENISE SANDERSDENISE SANDERS
Athletic Academic Class Checker at Prairie View CampusAthletic Academic Class Checker at Prairie View Campus
Luis GeorgeLuis George
Loss Prevention Associate at BurlingtonLoss Prevention Associate at Burlington