Professional event management specialist with experience in coordinating and overseeing large-scale banquets. Skilled in logistics, vendor coordination, and guest satisfaction, ensuring seamless event execution. Known for strong team collaboration, adaptability, and results-driven approach. Adept at managing diverse teams, optimizing resources, and maintaining high standards of service.
Work History
Banquet Manager
JJ's on the Park
Suva, Fiji
Coordinated banquet setups, ensuring timely execution of events and client specifications.
Managed vendor relationships to secure quality supplies and services for events.
Developed training programs for staff on customer service and event protocols.
Oversaw event budgets, monitoring expenses to maximize profitability while enhancing guest experience.
Implemented process improvements that streamlined event planning and execution workflows.
Led a team of servers and support staff, fostering collaboration to ensure high service standards.
Evaluated client feedback to refine service offerings and improve overall satisfaction ratings.
Collaborated with kitchen staff to create tailored menus aligning with client preferences and dietary needs.
Delegated tasks to staff members to maximize production under tight deadlines.
Enhanced banquet operations by streamlining communication between kitchen and service staff.
Directed and managed banquet functions for 300-person event.
Set up and broke down conference and banquet rooms to meet facility standards and specifications.
Oversaw scheduling of banquet staff while maintaining optimal staffing levels during peak seasons without compromising on quality service delivery.
Coordinated with vendors to provide seamless event experiences, from setup to teardown.
Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
Championed efforts in addressing customer complaints promptly thereby successfully salvaging relationships that led to repeat business opportunities.
Conducted post-event evaluations to assess performance and identify areas for improvement.
Negotiated contracts with clients, securing profitable deals while meeting customer expectations.
Developed unique events and special promotions to drive sales.
Personal Care Assistant
DC Maughan
San Francisco, CA
Assisted client with daily living activities, ensuring comfort and safety.
Developed personalized care plans based on individual needs and preferences.
Monitored and documented client health conditions, reporting changes to healthcare professionals.
Provided emotional support.
Build a strong rapport with the client to foster a trusting and respectful relationship.
Assisted in coordinating and scheduling appointments both medical and non-medical.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Built strong relationships with clients to deliver emotional support and companionship.
Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
Remained alert to problems or health issues of clients and competently responded.
Developed creative strategies for overcoming obstacles related to mobility or cognitive limitations while promoting maximum functionality in daily tasks.
Implemented strategies to enhance client engagement and quality of life experiences.
Evaluated service effectiveness, recommending improvements to enhance operational efficiency.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Trained and mentored new staff on best practices in personal care services.
Assisted with daily living activities, running errands, and household chores.
Conferred with supervisor to discuss patient condition and medical care.
Provided safe mobility support to help patients move around personal and public spaces.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Manager Fundraising & Marketing
Save the Children FIji
Suva, Fiji
Developed and implemented comprehensive fundraising strategies to enhance donor engagement and retention.
Led cross-functional teams to execute successful fundraising campaigns, driving increased awareness and participation.
Cultivated relationships with major donors and stakeholders, fostering long-term partnerships for sustainable funding.
Analyzed fundraising data to identify trends, improving campaign effectiveness and resource allocation.
Coordinated events and initiatives, ensuring seamless execution while maximizing outreach and revenue generation.
Evaluated program outcomes to inform strategic planning and improve future fundraising efforts across departments.
Utilized CRM systems to track donor interactions, streamline communication, and enhance relationship management processes.
Collaborated with marketing team to effectively promote fundraising initiatives, resulting in higher participation rates.
Evaluated existing fundraising programs, identifying opportunities for improvement and growth within each initiative.
Directed all aspects of major gift campaign, including identification, cultivation, solicitation, and stewardship of prospects resulting in significant gifts.
Secured significant corporate sponsorships for annual gala, elevating event profile and revenue potential.
Wrote funding requests and grant applications to obtain additional funds for operating needs.
Promoted program to funders through direct appeals and special publications or online appeals.
Assistant Event Manager
The TotalEvent Co.
Suva, Fiji
Assisted in vendor management, fostering relationships to enhance service quality and collaboration.
Supported marketing initiatives through social media engagement and content creation for event promotion.
Maintained accurate records of event budgets, tracking expenses to optimize financial performance.
Monitored event setups, maintaining high standards of quality and client expectations throughout processes.
Conducted post-event evaluations, gathering feedback to drive improvements in future planning efforts.
Provided administrative support, streamlining communication between clients, vendors, and team members effectively.
Handled registration processes efficiently, delivering a smooth check-in experience for attendees.
Managed budgets, ensuring cost-effective event organization without compromising quality.
Collaborated with cross-functional teams to successfully execute large-scale events.
Maintained accurate records of expenses incurred throughout the planning process, enabling effective budget management.
Organized travel arrangements for speakers and VIP guests as required, contributing to a positive overall experience.
Contributed creative ideas during brainstorming sessions, leading to memorable and engaging events.
Increased client retention through proactive communication and excellent customer service.
Assisted in creating detailed floor plans and layouts that maximized space utilization while adhering to safety regulations.
Supported the Event Manager in overseeing all aspects of event production from concept to completion.
Negotiated contracts with vendors and suppliers, securing favorable terms for clients while maintaining strong relationships.
Liaised closely with clients throughout the entire planning process, ensuring their vision was accurately realized.
Assisted in marketing efforts for increased event attendance, reaching a wider audience base.
Managed administrative logistics of events planning, event booking, and event promotions.
Coordinated florists, photographers, and musicians for events.
Delivered prompt payment for event vendors, venues, staff and transportation providers.
Utilized job-related software to create standard guidelines, calendars and budgets for each event.
Trained and supervised event staff to complete tasks on time.
Coordinated logistics for events, ensuring seamless execution of schedules and timelines.
Utilized social media to promote events and increase attendance.
Created detailed timelines and budgets for events to meet all deadlines.
Banquet Captain
Bodega Bay Yacht Club
Bodega Bay, CA
Supervised banquet staff to ensure exceptional service and adherence to event timelines.
Coordinated setup and breakdown of events, ensuring optimal use of space and resources.
Trained new team members on service standards and operational procedures for high-quality experiences.
Managed communication between kitchen and serving staff to streamline food service during events.
Implemented best practices for guest engagement, enhancing overall satisfaction during banquets.
Conducted post-event evaluations to identify areas for improvement and enhance future operations.
Fostered a collaborative environment among team members to promote efficiency and teamwork during events.
Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
Oversaw timeliness and quality of food delivery at high-volume events.
Resolved customer complaints effectively, turning potentially negative experiences into opportunities for improvement.
Developed creative solutions for unforeseen issues during events, minimizing disruptions while maximizing guest satisfaction.
Addressed and resolved guest concerns promptly, maintaining high levels of customer satisfaction.
Managed inventory of banquet equipment, ensuring availability and quality for events.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Senior Radio Host
Communications Fiji Limited T/A FM96
Suva, Fiji
Engaged audience through dynamic on-air presentations and live interactions.
Developed compelling content tailored to listener interests and current events.
Coordinated with production team to ensure seamless show execution.
Conducted interviews with guests, enhancing program depth and variety.
Utilized social media platforms to promote shows and engage listeners.
Researched trending topics to maintain relevance in programming decisions.
Collaborated with advertisers to integrate sponsorships into broadcast content.
Mentored junior hosts, fostering skill development and creative expression.
Engaged listeners through social media platforms to increase station visibility.
Produced creative radio segments focused on music, current events and lifestyle topics.
Recorded and edited high-quality interviews and audio clips for broadcast.
Adapted quickly to changing circumstances during live broadcasts, demonstrating professionalism and poise under pressure.
Increased audience engagement by incorporating listener feedback and interactive segments in radio shows.
Hosted music, news and entertainment segments for well-rounded radio shows.
Found, researched, fact-checked and wrote scripts for relevant topics in local news.
Attended promotional events to create station awareness and build listener reach.
Operated studio sound boards, desks and playout software for slick, professional broadcasts.
Answered booth call line and took song suggestions or comments from listeners.
Conducted insightful interviews with guests, providing valuable information and entertainment to listeners.
Selected and created audio cuts and pre-produced audio programs for more fluid broadcasting.
Crafted original scripts for commercial and promotional spots, advertising radio station sponsors.
Established a loyal listener base through consistent delivery of informative and entertaining content on air.
Improved time management during broadcasts by effectively prioritizing segments according to relevance and interest level.
Delivered live reports from community events, showcasing local culture and happenings on the radio platform.
Enhanced show quality by researching topics and developing creative content for daily broadcasts.
Built rapport with listeners by responding promptly to inquiries received via phone calls or social media channels.
Managed production equipment for optimal performance, reducing technical difficulties during live broadcasts.
Participated in station fundraising efforts, contributing to the financial stability of the organization.
Maintained professional industry knowledge by attending relevant conferences, networking events, and workshops.
Developed engaging content for listeners and guests, including competitions, interviews and phone-ins.
Utilized social media platforms to promote upcoming shows, resulting in a wider reach of the target audience.
Announced ads, song switches, and breaking news segments for radio broadcasts.
Mentored junior staff members in broadcast techniques, fostering a positive work environment for continued growth within the team.
Developed strong relationships with local businesses, securing sponsorships for radio events and promotions.
Coordinated special remote broadcasts from various locations, creating unique experiences for listeners.
Devised marketing and promotional campaigns to increase ratings and listener base.
Interviewed local and international celebrities to raise brand profile and build listener engagement.
Streamlined communication between departments by implementing efficient systems to share information about upcoming shows.
Facilitated live coverage of special events, promotions, and sports matches.
Interviewed show guests and moderated discussions.
Operated studio equipment and produced show advertisements.
Researched topics for comment and discussion.
Played music tracks from playlists provided by station management.
Presented weather, news and commercials to listeners.
Engaged with audience members through telephone calls and personal commentary on musical selections, political happenings, and other items of interest.
Announced station programming information, schedules and station breaks.
Made promotional appearances at public events.
Answered listener calls regarding song requests, giveaways and commentary.
Introduced upcoming broadcasts and guided audience through entertainment.
Delivered exceptional programming to audience members by always researching events, guests, and programs thoroughly.
Conferred with advertising partners to develop and deploy effective promotional strategies.
Spearheaded promotional appearances on behalf of station and to increase sales for advertisers.
Advertising Account Executive
ADTime
Suva. Fiji
Managed client accounts to ensure satisfaction and retention.
Developed and presented advertising strategies to meet client objectives.
Collaborated with creative teams to produce effective marketing materials.
Analyzed market trends to inform campaign strategies and execution.
Cultivated strong relationships with clients through regular communication.
Executed detailed project briefs for timely delivery of advertising campaigns.
Coordinated feedback sessions between clients and internal teams for process improvement.
Assisted in the development of agency marketing materials and case studies that showcased successful campaigns executed for existing clients, attracting new business prospects.
Worked closely with production teams during the execution phase of advertising campaigns, ensuring creative elements aligned with client objectives and brand guidelines.
Sent clients estimates of costs for advertising products or services and followed up by phone call or email.
Consistently hit and exceeded sales goals.
Event Manager
Fiji Broadcasting Corporation
Suva, Fiji
Coordinated event logistics, including venue selection, catering, and transportation arrangements.
Developed and maintained relationships with vendors and sponsors to enhance event offerings.
Managed event budgets, ensuring adherence to financial constraints while maximizing value.
Executed marketing strategies to promote events through social media and traditional channels.
Oversaw on-site event operations, ensuring seamless execution and participant satisfaction.
Facilitated post-event evaluations to gather feedback and implement improvements for future events.
Collaborated with cross-functional teams to align event goals with organizational objectives.
Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
Streamlined event planning processes by implementing efficient project management strategies.
Recruited trained, and managed teams of volunteers to assist with event operations and logistics.
Coordinated large-scale conferences for industry professionals, resulting in increased networking opportunities.
Utilized social media platforms to engage potential attendees and promote upcoming events effectively.
Education
High School Diploma -
Suva Grammar School
Suva Fiji
Bachelor of Arts - Business Administration
Institute of Technology Australia
Fiji Campus
Skills
Leadership qualities
Venue coordination
Team management
Staff leadership
Guest experience management
Staff management
Staff training
Corporate event management
Marketing
Corporate event coordination
Profit assessment
Attention to detail
Excellent communication
Recipient of the Bravery Award
Recipient of the Commonwealth Award (5th Highest Commonwealth Honor) recognized for exceptional courage and outstanding bravery.
