CRM
Frank Thahim
Sales Professional
Bakersfield,CA
Summary
Results-driven Sales professional with deep technical acumen in auto sales and finance. Offering 15-year history in leadership and sales strategy development.
Overview
13
13
years of professional experience
32
32
years of post-secondary education
2
2
Certifications
Work History
Luxury Sales Associate
Jim Burke Ford Lincoln - Automall
Bakersfield , CA
04.2017 - Current
- Helped implement the single point of contact including doing finance paperwork to make it an effortless customer experience.
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Built relationships with customers and community to promote long term business growth.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Maintained current knowledge of evolving changes in marketplace.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Stayed current on company offerings and industry trends.
Luxury Sales Associate
BMW Of Bakersfield
Bakersfield , CA
04.2015 - 04.2017
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Exceptional computer skills
- Contributed to team objectives in fast-paced environment.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Trained new employees on customer service, money handling and organizing strategies.
- Achieved or exceeded company-defined sales quotas.
Automotive Sales Consultant
Jim Burke Ford
Bakersfield , CA
05.2011 - 03.2015
- Negotiated purchase prices and explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Responded to customer enquiries via telephone and email.
- Completed registration paperwork and sales documentation.
- Prepared purchased vehicles and completed final delivery checks.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
Automotive Finance Manager
Three Way Chevrolet
Bakersfield , CA
02.2008 - 02.2010
- Explained very technical financial information to applicants in easy to understand language.
- Printed and finalized deal paperwork in a timely manner
- Helped customers chose the best products and services for their vehicle by explaining the benefits of services offered .
- Helped with getting deals bought at different banks
Education
Bachelor of Arts - Social Studies Education
Sindh University
Pakistan 02.1992 - 03.2024
Skills
Product and service sales
Accomplishments
Helped achieve the Lincoln presidents award by providing customers with an effortless luxury buying experience .
Achieved the goal of Top salesman for 2018 and 2019 at Jim Burke Ford Automall location .
Additional Information
I am a Highly educated sales professional that believes in doing the right thing for company and the customer and building relationships .
I am very enthusiastic about electronics and software and very well versed with computer software .
Goal orientated with emphasis on process and structure .
I have experience in doing automotive finance
Software
CDK
Route one
Excel
Word
Windows
Certification
Commercial pilot
Timeline
Luxury Sales Associate
Jim Burke Ford Lincoln - Automall
04.2017 - Current
Luxury Sales Associate
BMW Of Bakersfield
04.2015 - 04.2017
Automotive Sales Consultant
Jim Burke Ford
05.2011 - 03.2015
Commercial pilot
01-2010
Certified finance specialist
02-2009
Automotive Finance Manager
Three Way Chevrolet
02.2008 - 02.2010
Bachelor of Arts - Social Studies Education
Sindh University
02.1992 - 03.2024
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