Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Frank Tirone

Denver,CO

Summary

Enterprising Sales Operations Specialist with extensive experience in supporting sales operations teams. Skilled in providing comprehensive sales training, deep product and service knowledge, and efficient order processing. Proven track record of successfully transforming teams into highly motivated and cohesive groups of high achievers.

Overview

4
4
years of professional experience

Work History

Swim Instructor

Simply Swimming
04.2023 - Current
  • Organized and supervised a dynamic summer camp, enhancing young swimmers' skills and educating them on the benefits and opportunities of the sport.
  • Leaded the way in establishing and implementing a pilot program with Denver Public Schools that offered free swimming lessons to economically disadvantaged students, positively impacting as the first coach.

Sales Operations Intern

Viega LLC
06.2024 - 08.2024
  • Collaborated with Engineering Services team to enhance sales process efficiency by streamlining tasks such as order processing, CRM updates, and data entry
  • Conducted market research and analysis to identify potential leads and opportunities contributing to strategic sales and marketing initiatives
  • Collaborated and prepared sales presentations and proposals, ensuring they met both company standards and client expectations
  • Observed product training sessions to gain insights into product, sales strategies, and customer interactions
  • Analyzed plumbing and HVAC engineering Continuing Education Units (ASPE and ASHRAE) accreditation requirements, researched competitor offerings, and collected insights for course submissions

Head Lifeguard and Swim Coach

Oak Park County Club
06.2021 - 08.2021
  • Instructed private and group swim sessions for kids between 6 and 18 years old, focusing on enhancing individual abilities, instilling a positive work ethos, and fostering teamwork
  • Managed pool activities and supervised lifeguard staff. Maintained continuous communication with management to promptly address operational challenges or concerns.
  • Implemented stringent COVID protocols to enhance customer safety and maintain a clean pool deck.
  • Conducted daily equipment checks to ensure the safety of staff and members amid the pandemic

Swim Team Coach, Private Lesson Swim Instructor, Swim Lesson Manager

Max Aquatics
11.2020 - 05.2021
  • Managed swim practices for Max Aquatics swim team; ages 10-15, two nights a week
  • Facilitated introductions between children and lesson instructors, providing guidance on instructor assistance during lessons.
  • Assisted in connecting children with lesson instructors
  • Led daily practices, ensuring athletes remained focused and motivated throughout the season.

Education

Bachelor of Science - Finance

University of Denver, Daniels College of Business
Denver, CO
06.2025

Skills

  • Microsoft Suite
  • SharePoint
  • Salesforce CRM
  • Microsoft Teams
  • Zoom
  • R Studio
  • Smartsheet
  • ZoomInfo
  • LinkedIn
  • Customer Service
  • Patience and Empathy

Volunteer Experience

No More Under Swim Lessons – Swimming Simply, Denver, CO, Swim Instructor, 08/2023, Present, Provided anti-drowning lessons to children ages from 6-12.

Timeline

Sales Operations Intern

Viega LLC
06.2024 - 08.2024

Swim Instructor

Simply Swimming
04.2023 - Current

Head Lifeguard and Swim Coach

Oak Park County Club
06.2021 - 08.2021

Swim Team Coach, Private Lesson Swim Instructor, Swim Lesson Manager

Max Aquatics
11.2020 - 05.2021

Bachelor of Science - Finance

University of Denver, Daniels College of Business

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Frank Tirone