Frank Williams
Sales Professional
Columbia,SC
Summary
Highly accomplished and results-driven professional with a strong background in retail management and sales. Proven success in optimizing productivity, driving revenue growth, and delivering exceptional customer service. Skilled in strategic planning, organizational effectiveness, and team management. Expertise in finance and budgeting solutions. Collaborative leader with a track record of exceeding goals, building strong business relationships, and achieving outstanding results. Committed to driving the continued success of organizations through strategic sales planning, customer relationship management, and a focus on delivering value.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
District Sales Manager
Assurant
, SC
01.2021 - Current
- Developed and executed a comprehensive strategic plan to optimize productivity, resulting in a 20% increase in annual revenue.
Enhanced organizational effectiveness by implementing streamlined processes, fostering a highly motivated work environment, and creating innovative approaches for improvement. - Upheld standards of excellence and ensured exceptional quality regarding Standard Operating Procedures (SOPs).
Proactively sought out and cultivated new business relationships, leading to expansion opportunities and a 30% revenue growth within the first year. - Provided guidance and mentorship to strengthen the knowledge and skills of team members, contributing to improved performance and increased sales profitability.
- Oversaw day-to-day operations, successfully achieving weekly performance goals and personal objectives.
- Recruited, onboarded, and trained high-performing employees, driving sales, profitability, market share, and business plan objectives.
- Maintained project timelines to ensure timely completion of tasks and deliverables.
- Developed, implemented, and maintained budgetary solutions, optimizing resource allocation and cost efficiency.
Solutions Executive
Verizon Wireless
, SC
06.2017 - 01.2021
- Conferred with sales teams and team leaders to effectively communicate targets, boost revenue, and improve promotional strategies.
- Devised and published metrics to measure the organization's success in delivering world-class customer service.
- Exceeded Corporate goals through collaborative efforts with staff members to implement customer service initiatives, resulting in a 15% increase in customer satisfaction and a 20% growth in revenue.
- Aligned multi-teams efforts behind unified solution promotion strategies, creating overarching strategies for customer guidance and communication.
District Sales Manager
Sprint
, SC
02.2014 - 06.2017
- Led all aspects of district operations, including multiple retail stores, administrative duties, scheduling, and sales management.
- Interviewed, hired, trained, and supervised store managers and teams within the district, resulting in a highly skilled and motivated workforce.
- Managed multiple locations and a diverse staff, ensuring consistent achievement of sales targets and delivering exceptional customer service.
- Implemented district-wide strategies to drive revenue growth, resulting in a 15% increase in district sales and improved market share.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
Assistant Store Manager
Walmart
, SC
05.2010 - 02.2014
- Spearheaded control of the department's inventory, in-stock position, pricing integrity, and merchandising, resulting in a 10% increase in cost savings and improved revenue margins.
- Directed sales floor activities, ensuring excellence in customer service and efficiently resolving store-level problems.
Established ambitious sales goals, managed budgets, devised accurate sales forecasts, and consistently maximized sales and profits. - Oversaw personnel management, including interviewing, hiring, training, mentoring, coaching, and performance evaluation.
Managed merchandise selection, displays, and stocking, working directly with vendors to optimize product assortment and increase sales. - Collaborated with corporate management to develop impactful local marketing and advertising strategies, resulting in a 12% increase in brand visibility and customer acquisition.
- Applied strategies that improved shrink percentage for 5 years, leading to enhanced profitability and cost control measures.
Education
High School Diploma -
Branchville HIgh School
08.2007 - 05.2010
Bachelor of Science - Computer Science
Charleston Southern University
Charleston, SC 01.2022 - Current
Skills
Business development and planning
undefinedTimeline
Bachelor of Science - Computer Science
Charleston Southern University
01.2022 - Current
District Sales Manager
Assurant
01.2021 - Current
Solutions Executive
Verizon Wireless
06.2017 - 01.2021
District Sales Manager
Sprint
02.2014 - 06.2017
Assistant Store Manager
Walmart
05.2010 - 02.2014
High School Diploma -
Branchville HIgh School
08.2007 - 05.2010
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