Summary
Overview
Work History
Education
Skills
References
Timeline
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Frank Williams

Frank Williams

Glendale Heights,IL

Summary

Dependable worker successful in providing fast, high-quality customer service to guests in restaurant and food settings. Adaptable professional with vast knowledge of Italian cuisine.

Overview

7
7
years of professional experience

Work History

Server, Bartender, Food Runner, Phone Staff

Pronto's Pizzeria
02.2024 - 09.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Answered phone calls and took take-out orders quickly and accurately.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.


Server, Food Runner, Busser

Victory Restaurant Group
04.2021 - 02.2023
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.

Busser

Taverna On Division St
06.2017 - 03.2020
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.

Education

Associate of Arts -

College Of Dupage
Glen Ellyn, IL
05.2027

High School Diploma -

York Community High School
Elmhurst, IL
05.2019

Skills

    Strong Work Ethic

    Guest Engagement

    Hospitality service expertise

    Patience and composure

    Customer Service

References

Joe Farina: Owner, Victory Restaurant Group: (312)-505-3484

Bill Pierson: Manager, Victory Restaurant Group - (708)-494-1689

Nick LaRocco: Sales Representative, Greco & Sons  - (224)-454-1320

Timeline

Server, Bartender, Food Runner, Phone Staff

Pronto's Pizzeria
02.2024 - 09.2024

Server, Food Runner, Busser

Victory Restaurant Group
04.2021 - 02.2023

Busser

Taverna On Division St
06.2017 - 03.2020

Associate of Arts -

College Of Dupage

High School Diploma -

York Community High School

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Frank Williams