Frank Ybarra
Sierra Vista,AZ
Summary
Sales representative with a successful track record in building key customer relationships that drive sales growth. Leveraged customized sales techniques to enhance customer loyalty and retention, ensuring exceptional service and satisfaction for clients.
Overview
27
27
years of professional experience
Work History
Molson/Coors Sales Rep
Southern Arizona Disturbing
Bisbee, Arizona
10.2017 - Current
- Developed key customer relationships, resulting in increased sales.
- Cultivated client relationships, enhancing customer loyalty and retention.
- Built strong client relationships that drove repeat business and improved customer satisfaction.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Provided exceptional service by resolving customer inquiries and complaints effectively.
- Managed inventory levels and coordinated product restocking procedures.
- Restructured store displays for special events and seasonal promotions.
- Assisted in training new sales staff on company policies and product knowledge.
- Maintained accurate records of all sales and prospecting activities.
Assistant Store Manager
Peter Piper Pizza Inc
Sierra Vista, Arizona
08.1999 - 10.2017
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Trained and supervised team members to uphold service standards, which improved customer experience.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Coordinated inventory management and product ordering processes, ensuring optimal stock availability.
- Resolved customer complaints and provided service support, strengthening customer loyalty.
- Ensured compliance with health and safety regulations.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Education
High School Diploma -
Douglas HIgh School
Douglas, AZ05-1997
Skills
- Sales strategies
- Client relationship management
- Client retention
- Sales analysis
- Customer service
- Visual display management
- Staff training
- Team leadership
- Problem solving
- Time optimization
- Communication skills
- Heavy equipment operation
- Equipment operation
- Material handling
- Concrete laying
- Framing
- Rebar placement
- Framing construction
- Landscaping
- Power tool operation
- Heavy lifting
Timeline
Molson/Coors Sales Rep
Southern Arizona Disturbing
10.2017 - Current
Assistant Store Manager
Peter Piper Pizza Inc
08.1999 - 10.2017
High School Diploma -
Douglas HIgh School