Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Frankee Fluck

Redwood Falls,MN

Summary

Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Customer Service Manager

Ameriprise Financial
09.2024 - 05.2025
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.

Teacher

Redwood Area School District
10.2021 - 08.2024
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.

Long Term Substitute

Wabasso Elementary School
01.2021 - 05.2021
  • Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Nanny (PCA)

Ferrier Family
01.2014 - 01.2021
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.

Education

Licensed - Elementary Education

Southwest Minnesota State University
Marshall, MN
01.2018

Skills

  • Microsoft outlook, word, and Excel
  • Problem-solving
  • Excellent time management skills
  • Relationship building
  • Classroom management
  • Critical thinking

Certification

CPR Certification

8th Grade Basketball Coach: 5 years

Timeline

Customer Service Manager

Ameriprise Financial
09.2024 - 05.2025

Teacher

Redwood Area School District
10.2021 - 08.2024

Long Term Substitute

Wabasso Elementary School
01.2021 - 05.2021

Nanny (PCA)

Ferrier Family
01.2014 - 01.2021

Licensed - Elementary Education

Southwest Minnesota State University

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