Frankie Luster
Miami,FL
Summary
To obtain a challenging position with a company that will allow me to utilize my skills both on a professional and education level within the company.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Amazon
Miami, FL
04.2022 - 09.2022
- Delivered all packages on time and making sure all packages were where customers asked them to be placed.
- Practice safe and secure loading methods to avoid damaging goods.
- Drove company truck for local deliveries.
- Reported any errors found on delivery documents to management.
- Worked overnight shifts during peak periods.
Package Handler
Fed Ex
Miami, FL
08.2021 - 01.2022
- Helped load and scan packages onto delivery truck.
- Make sure work area was clean and followed safety rules.
- Utilized each pallet before loading onto truck.
- Documented all shipments and deliveries.
- Pushed all packages off line machinery so they can be prepared to be put on the pallets.
Guest Advocate
Target
Miami, FL
12.2020 - 01.2021
- Guaranteed guest satisfaction and positive friendly interactions.
- Delivered fast, friendly and knowledgeable service for routine questions and inquiries.
- Maximize customer satisfaction by providing assistance with purchases, locating items, and signing up for reward programs.
- Personally address than welcome guests daily to improve overall customer service and engagement.
- Develop creative and proactive solutions to day to day problems.
Front Service Clerk
Publix
Miami, FL
03.2020 - 12.2020
- Greeted guest and responded to guest inquiries, request, and issues in a timely manner.
- Stock and prepare store shelves with dated merchandise in a fast paced, safe, and secure manner.
- Provide excellent customer service, including bagging groceries, assisting customers with their purchases, cart retrieval, and cleaning.
- Bag groceries and do carry-out service for customers.
- Retrieve carts from parking lot.
Education
High School Diploma -
Mater Academy Charter High School
Hialeah Gardens, FL06.2020
Skills
- Microsoft Office
- Quickbooks
- Accounting
- Customer Service
- Verbal and written communication
Timeline
Delivery Driver
Amazon
04.2022 - 09.2022
Package Handler
Fed Ex
08.2021 - 01.2022
Guest Advocate
Target
12.2020 - 01.2021
Front Service Clerk
Publix
03.2020 - 12.2020
High School Diploma -
Mater Academy Charter High School