Summary
Overview
Work History
Education
Timeline
Generic

FRANKIE PERSON

Chicago,IL

Summary

Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.

Overview

17
17
years of professional experience

Work History

Security Officer

Richard J. Daley Center
Chicago, IL
10.2023 - Current
  • Maintained accurate logs of all security related activities.
  • Guarded restricted areas to prevent unauthorized entry.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Verified photo IDs and tickets to allow guests passage.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Monitored premises and recorded activity in daily officer reports.

CPR Instructor

American Red Cross
Chicago, IL
08.2022 - Current
  • Maintained extensive knowledge in first aid, CPR and automated external defibrillators.
  • Instructed students in proper CPR techniques, including chest compressions and rescue breathing.
  • Scheduled classes, coordinated instructor assignments, and managed program resources efficiently.
  • Coached students on respirations and presence of pulse in adults, children and infants with AHA-approved training materials.
  • Provided guidance on how individuals can respond safely when faced with an emergency situation.
  • Set up classroom with CPR mannequins, materials and equipment to make space conducive to learning.
  • Conducted practice sessions with students to ensure comprehension of course content.
  • Engaged with class members to help develop knowledge and abilities in cardiopulmonary resuscitation.

Certified Medical Assistant

CIMPR
Oak Park, IL
04.2019 - 09.2022
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Organized charts, documents and supplies to maintain team productivity.
  • Scheduled appointments for patients via phone and in person.
  • Educated patients about medications, procedures and physician's instructions.
  • Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.

Certified Medical Assistant

UIC Hospital
Chicago, IL
12.2016 - 07.2019
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
  • Administered injections under the direction of a physician or nurse practitioner.
  • Scheduled appointments for patients via phone and in person.
  • Educated patients about medications, procedures and physician's instructions.

Licensed In-Home Daycare Provider

Pink Ivory HM Day Care INC.
Chicago, IL
05.2007 - 05.2019
  • Provided support for potty training as needed.
  • Planned and organized activities to stimulate physical, mental, emotional, and creative development of the children.
  • Read stories to enhance language skills and encourage imagination.
  • Enforced discipline when needed in a positive manner that promoted self-esteem building among the children.
  • Educated parents on proper nutrition for their young ones by offering healthy snacks throughout the day.
  • Supervised outdoor playtime ensuring safety of all children at all times.
  • Collaborated with parents regarding any special needs or concerns related to their child's development.
  • Developed and implemented daily curriculum to ensure children's physical, emotional, intellectual, and social needs were met.
  • Kept detailed records of each child's progress including attendance sheets, developmental milestones achieved.

Customer Service Representative

Macys Department Store
Chicago, IL
05.2015 - 02.2018
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Education

High School Diploma -

Lucy L Flower Vocational HIGH
3545 W Fulton Blvd,Chicago IL 60624
06-1985

Timeline

Security Officer

Richard J. Daley Center
10.2023 - Current

CPR Instructor

American Red Cross
08.2022 - Current

Certified Medical Assistant

CIMPR
04.2019 - 09.2022

Certified Medical Assistant

UIC Hospital
12.2016 - 07.2019

Customer Service Representative

Macys Department Store
05.2015 - 02.2018

Licensed In-Home Daycare Provider

Pink Ivory HM Day Care INC.
05.2007 - 05.2019

High School Diploma -

Lucy L Flower Vocational HIGH
FRANKIE PERSON