Jordan Edmonds
The Bronx
Summary
Dynamic security professional with extensive experience at Bank of America, excelling in surveillance monitoring and incident reporting. Proven ability to enhance safety protocols and effectively manage access control. Strong communicator and team collaborator, dedicated to maintaining secure environments and ensuring customer satisfaction. Recognized for quick decision-making in high-pressure situations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Officer
Bank of America
New York
01.2023 - Current
- Protect an employer's property and enforce laws.
- Monitor closed-circuit TV cameras and monitor alarms.
- Respond to any emergencies.
- Control visitor and employee building access.
- Conduct security checks for specified areas.
- Complete reports on anything they observed while on duty.
- Detain any violators.
Security Officer
One World Trade Center
New York
07.2021 - 08.2022
- Patrol property on foot, securing personnel, assets, buildings, gates, and fence perimeter are secure in all weather conditions.
- Investigate and take the appropriate lawful action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents.
- Control and monitor surveillance equipment, and perform building and equipment inspections.
- Guard access points, permitting or refusing entry, restraining trespassers, and direct heavy traffic during start and end of business hours.
- Complete daily reports, including relevant information, observations, surveillance footage, and signatures.
- Secure all doors, windows, and exits, depending on shift.
Amazon Delivery Associate
WGA Transit LLC
New York
04.2020 - 06.2021
- Use hand held devices for routing information, customer delivery information.
- Navigate a variety of routes throughout the delivery area.
- Must be comfortable walking in NYC and working in varying weather conditions. Load and unload packages to be delivered.
- Must able to lift up to 50 lbs.
- Must be customer service oriented.
Food Runner/Busser
Alamo Drafthouse Cinema
Yonkers
04.2018 - 03.2020
- Deliver food orders to customers quickly and accurately.
- Uphold sanitation and food safety principles.
- Bus tables by removing dirty dishes and trash.
- Check in with customers to ensure their experience is satisfactory.
- Relay reports of customer satisfaction to the management and relevant parties.
- Ensure patrons have all the appropriate tableware they need to properly enjoy their food.
- Assist setting up tables before service with appropriate utensils, napkins and decorations.
- Handle various impromptu requests from customers.
- Preparing dining areas before guests are seated.
- Decorating tables with candles, napkins, linens and flowers.
- Placing tableware and condiments on tables.
Dishwasher
Alamo Drafthouse Cinema
Yonkers
04.2018 - 03.2020
- Maintains a clean kitchen, properly washes and sorts soiled dishes, and preps foods as needed. Keeps the dish area free of clutter and organized.
- Sets up dish stations, including dish machines and sinks.
- Maintains clean / dry floors throughout the shift.
- Assembling, maintaining and breaking down the dish machine.
- Washing work areas, refrigerators, cooking equipment, walls and floors.
Education
High School Diploma -
Astor Collegiate Academy
Bronx, NY06.2018
Skills
- Microsoft Office Suite
- Word processing
- Spreadsheet management
- Presentation design
- Surveillance monitoring
- Access control
- Patrol procedures
- Risk assessment
- Team collaboration
- Conflict resolution
- Visitor management
- Security inspections
- Incident reporting
- Effective communication
- Customer service
Certification
Guard Card
References
References available upon request.
Timeline
Security Officer
Bank of America
01.2023 - Current
Security Officer
One World Trade Center
07.2021 - 08.2022
Amazon Delivery Associate
WGA Transit LLC
04.2020 - 06.2021
Food Runner/Busser
Alamo Drafthouse Cinema
04.2018 - 03.2020
Dishwasher
Alamo Drafthouse Cinema
04.2018 - 03.2020
High School Diploma -
Astor Collegiate Academy
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