Franklin Campos
Hollywood,FL
Summary
Results-driven Service Technician with extensive experience at Toyota of North Miami, specializing in installation and repair of HVAC systems. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in troubleshooting and preventive maintenance, consistently improving vehicle turnaround times and service efficiency.
Overview
1
1
Certification
Work History
Service Technician
Toyota Of North Miami
- Diagnosed vehicle issues using comprehensive diagnostic tools and techniques.
- Performed scheduled maintenance on vehicles, ensuring compliance with manufacturer specifications.
- Collaborated with service advisors to provide accurate repair estimates and timelines.
- Conducted thorough inspections to identify potential safety concerns and recommend necessary repairs.
- Maintained a clean and organized workspace, adhering to safety protocols and regulations.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
Service Technician
Toyota of Hollywood
Hollywood, FL
2010 - 2019
- Assisted in training new technicians on best practices and service procedures.
- Streamlined workflow processes, improving efficiency in vehicle turnaround times.
- Developed strong relationships with customers, enhancing overall satisfaction through effective communication.
- Explained diagnostic findings to customers and outlined repair or service options.
Education
Service Technician Diploma - Automatic
AATI SCHOOL
Hialeah, FLSkills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Troubleshooting skills
- HVAC systems
Certification
Toyota certified as well as ASE certified
Timeline
Service Technician
Toyota Of North Miami
Service Technician
Toyota of Hollywood
2010 - 2019
Service Technician Diploma - Automatic
AATI SCHOOL