Franklin Leiva
Fort Scott
Summary
Strategic sales professional experienced in data analysis and sales strategy. Known for building strong client relationships and delivering impactful solutions tailored to customer needs. Ready to leverage expertise to enhance sales performance and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Agent
Spring Venture Group
Kansas City
01.2025 - Current
- Utilized CRM software to manage client information and interactions.
- Educated clients on Medicare options and benefits.
- Assisted clients in completing enrollment forms and applications.
- Built relationships with existing customers to encourage renewals and referrals.
- Assisted clients in selecting appropriate insurance policies based on individual needs.
- Provided customers with information regarding plan features, pricing, and availability.
- Responded to customer inquiries and problems to promote great service.
Kitchen Lead
Drop the H
Pittsburg
05.2024 - 10.2025
- Supervised kitchen staff during food preparation and service operations.
- Trained new employees on kitchen procedures and food safety protocols.
- Ensured compliance with health regulations and maintained cleanliness standards.
- Monitored cooking techniques to ensure food quality met company standards.
- Performed opening and closing kitchen supervisory tasks with proficient adherence to checklists.
Education
MBA - International Business
Pittsburg State University
Pittsburg, Kansas, KS12-2025
Bachelor of Science - International Business
Pittsburg State University
Pittsburg, Kansas, KS12-2023
Skills
- Customer relationship management
- Data analysis
- Project management
- Effective communication
- Team leadership
- Problem solving
- Sales strategy
- Market research, forecasting, and analysis
Languages
Spanish
Native/ Bilingual
French
Limited
Timeline
Sales Agent
Spring Venture Group
01.2025 - Current
Kitchen Lead
Drop the H
05.2024 - 10.2025
MBA - International Business
Pittsburg State University
Bachelor of Science - International Business
Pittsburg State University