Labrenton Jackson
Plano,USA
Summary
Successful Inside Sales Representative adept at exceeding sales objectives. Persuasive communicator and analytical problem solver skilled in uncovering customer needs and matching with company offerings. Offering Number years of sales excellence. Outgoing and dependable Inside Sales Rep with Number years of experience driving sales for Type organization. Leverages strong product knowledge and personable communication skills to consistently exceed sales goals. Fluent in Language and eager to serve Industry customers. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills with ability to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Bringing Number years of related experience.
Overview
19
19
years of professional experience
Work History
Sales Agent
GEICO, Government Employees Insurance
Richardson, TX
03.2025 - Current
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
- Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Built relationships with customers and community to promote long term business growth.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Presented professional image consistent with company's brand values.
- Attended monthly sales meetings and quarterly sales trainings.
Sales Agent
Tranzact Insurance Solutions
Richardson, TX
09.2021 - 02.2025
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of Type products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
- Achieved top performer status within the company due to consistent high sales numbers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Maintained current knowledge of evolving changes in marketplace.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Inside Sales Representative
Pace Supply Corp.
Napa, CA
07.2017 - 07.2020
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Prospected Number potential customers per week through Action and maintained solid Number% conversion rate.
- Established fair pricing structures and finalized contracts to complete purchase agreements with Type customers.
- Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Maintained up-to-date knowledge of all available products.
- Collected information on sales and service issues to provide effective resolutions.
- Communicated sales promotions to customers to grow average customer account size by Number%.
- Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.
- Answered average of Number incoming customer calls daily.
- Wrote sales contracts for orders obtained and submitted orders for processing.
- Developed and deepened customer relationships to drive revenue growth.
- Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
- Used Software CRM to maintain detailed contact logs and account records.
- Utilized digital and telephone approaches to generate sales leads.
- Answered customers' questions regarding products, prices and availability.
- Maintained friendly and professional customer interactions at all times.
- Set weekly goals for Number inside sales representatives.
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Residential Service Specialist
Pinecrest Supports And Services Center
Pineville, LA
11.2014 - 02.2017
- Helped social workers build, coordinate and lead programs supporting individuals with Type and Type concerns.
- Educated potential participants on available services and processes to engage in program.
- Worked with clients to improve life choices and maximize benefits of programs.
- Detailed program operations and participant activities with comprehensive recordkeeping.
- Collaborated on program operations with Job title, including offering feedback from participants and improvement recommendations.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Maintained excellent attendance record, consistently arriving to work on time.
- Worked with Type customers to understand needs and provide Type service.
- Developed team communications and information for Type meetings.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
- Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported children's development by encouraging teamwork and understanding of others.
- Obtained client medical history, including medication information, symptoms and allergies.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Offered caring companionship and emotional support.
Line Worker
Jordache
Calfax, LA
09.2014 - 10.2014
- Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
- Maintained maximum organization and productivity by properly sorting project components on work tables.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Assisted quality assurance by visually inspecting items and removing defective parts.
- Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.
- Graded and packaged Number+ finished products every shift, transporting items for additional processing, storage or shipment off-site.
Unloader/Fortlift Operator/IMS Associate
Walmart
Alexandria, LA
09.2012 - 08.2014
- Monitored and managed inventory and supply levels of sterile and non-sterile items, like contrast materials, catheters, films and chemicals to reorder and restock.
- Placed, tagged and secured merchandise in diverse designated areas.
- Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
- Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
- Conducted Timeframe counts and Timeframe audits of inventories to identify and resolve discrepancies in records.
- Orchestrated efficient routing by producing accurate shipping documentation and package labels.
- Adhered to tracking, documentation and control standards in order to reduce loss and maintain compliance.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Kept work areas clean, safe and organized.
- Maintained accurate records in Software, including materials weights, bill amounts and identified variances.
- Restocked products and rotated items according to standard procedures.
- Handled day-to-day shipping and receiving overseeing more than Number packages per day.
- Drove productivity and process efficiency through Action.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
Upper/Lower Bay Technician
Jiffy Lube
Alexandria, LA
04.2011 - 05.2012
- Applied lubricants to moving parts of vehicle engines to prevent premature engine wear.
- Learned to perform vehicle alignments and diagnose and repair suspension malfunctions to expand automotive services skill set.
- Utilized Type and Type electronic tools to locate and correct malfunctions such as wheel bearings issues and ignition problems.
- Greeted customers and answered questions about oil changes and other services.
- Computed and recorded totals and transactions using Software and Software.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Conducted vehicle inspections and recorded results in database to comply with State vehicle inspection requirements.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Checked fluids, tires, brakes and other systems as part of Number-point inspection.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Kept shop areas neat, clean and free of safety hazards.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Engaged in customer follow-up phone calls to promote quality and consumer satisfaction.
- Cleaned automotive service bays and removed debris and Type to promote organized work environment.
- Topped off all fluids in vehicle engines to lubricate, protect and cool engine.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Performed customary courtesies to boost customer satisfaction, including vacuuming interior of vehicle and washing exterior windows.
Delivery Driver
Domino's Pizza
Alexandria, LA
09.2010 - 10.2010
- Kept detailed records of sales, payments and completed or in-progress deliveries.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Accurately recorded delivery, payment and route information using Software.
- Boosted revenues by upselling and cross-selling products to new and established customers.
Census Enumerator
Census Bureau
Houston, TX
02.2010 - 05.2010
- Observed participants and recorded results.
- Coded data from participant interviews.
- Explained questions in better detail for interviewees to allow truthful answers.
- Conducted interviews with participants to assess eligibility.
- Properly completed surveys by performing Task before ending each call.
- Delivered information from script regarding surveys for on-demand phone project assignment.
Stocker
Finish Line
Alexandria, LA
08.2006 - 08.2008
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Created balanced pallets to support efficient and safe sales floor replenishment.
- Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
- Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
- Changed sales floor signs to show current pricing and support product promotions.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Moved and lifted heavy loads of merchandise using Type equipment.
- Simplified shipping and receiving processes, which boosted productivity Number%.
Education
Some College - Psychology
Texas Southern University
Houston, TXHigh School Diploma - General Studies
Peabody Magnet High School
Alexandria, LA05.2008
Skills
- Sales
- Team Leadership
- Excellent Time Management
- Persuasive negotiator
- Tenacious follow-up
- Customer Relationship Management
- Examination development
- Organization
- Problem resolution
- Communications
- First Aid/CPR
- Product and Service Sales
- Goals and Performance
- Exceptional Customer Service
- Order management
- Superior organizational skills
- Solution development
- Business operations
- Customer service
- MS Office
- Relationship development
- Technical support
- Call control
- Networking
- Social media marketing
- Sales strategies
- Contract preparation
- Performance tracking
- Product demonstrations
Timeline
Sales Agent
GEICO, Government Employees Insurance
03.2025 - Current
Sales Agent
Tranzact Insurance Solutions
09.2021 - 02.2025
Inside Sales Representative
Pace Supply Corp.
07.2017 - 07.2020
Residential Service Specialist
Pinecrest Supports And Services Center
11.2014 - 02.2017
Line Worker
Jordache
09.2014 - 10.2014
Unloader/Fortlift Operator/IMS Associate
Walmart
09.2012 - 08.2014
Upper/Lower Bay Technician
Jiffy Lube
04.2011 - 05.2012
Delivery Driver
Domino's Pizza
09.2010 - 10.2010
Census Enumerator
Census Bureau
02.2010 - 05.2010
Stocker
Finish Line
08.2006 - 08.2008
Some College - Psychology
Texas Southern University
High School Diploma - General Studies
Peabody Magnet High School