Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Franklin Pichardo

Boston,MA

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

8
8
years of professional experience

Work History

Crew Manager

APC Property Services
05.2020 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Controlled costs to keep business operating within budget and increase profits.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.

Store Manager

Mobile Spot
07.2015 - 12.2020
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.

Uber Partner

Uber
01.2017 - 01.2020
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.

Education

Associate of Arts - Graphic Design

Hostos Community College of The City University of New York
The Bronx, NY

Skills

  • Staffing and Sales Reporting
  • Fire Safety Regulations
  • Report Preparation
  • Performance Tracking
  • Customer Needs Assessments
  • Health and Safety Regulations
  • Materials Movement
  • Facilities Planning
  • Employee Performance Reviews
  • Inventory Management Software
  • Crew Leadership
  • Equipment Maintenance

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Crew Manager

APC Property Services
05.2020 - Current

Uber Partner

Uber
01.2017 - 01.2020

Store Manager

Mobile Spot
07.2015 - 12.2020

Associate of Arts - Graphic Design

Hostos Community College of The City University of New York

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Franklin Pichardo