Franklin Vera

· Prepare Screening Intake Forms (SIFs) for billing submission.

· Verify and confirm patients' Medicaid / Insurance status and eligibility to the Cancer Services Program (CSP) via EPIC.

· Research and input personal/ medical information data on CSP database by obtaining information from Epic.

· Enters and updates accurate information in CSP database as needed and required.

· Retrieves patients' medical record files as needed and requested by the Supervisor.

· Greets and directs visitors to appropriate locations while maintaining patient confidentiality.

· Adheres to National Patient Safety Goals by identifying every patient by full name and date of birth.

· Answering phones, taking messages, faxing, photocopying and other clerical duties.

· Assists in outreach for VBP (Value Based Payment), formally known as QARR (Quality Assurance Reporting Requirements).

• Managed patient scheduling and appointment confirmations for efficient clinic operations.
• Assisted in maintaining accurate medical records and patient information systems.
• Processed incoming correspondence and routed to appropriate departments promptly.
• Responded to inquiries from patients and staff, providing clear information and assistance.
• Collaborated with healthcare professionals to streamline administrative workflows effectively.
• Scanned documents into digital format for storage purposes.
• Performed receptionist duties such as greeting visitors and answering calls.
• Maintained filing systems, both electronically and in paper form.