Summary
Overview
Work History
Education
Skills
Timeline
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Franklin D. Williams, Jr.

Licensed Professional Counselor
Halifax,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

20
20
years of professional experience

Work History

Director of Economic Development

Northampton County Local Government
Jackson, NC
01.2017 - Current
  • Conducted field visits and met corporate customers for business development
  • Monitored and supported production order progress through statistical models
  • Instituted task-oriented work plan to contribute to long-term plans for organization business processes
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards
  • Created, modified, and executed business plans to maximize client satisfaction
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow, and overall business growth
  • Developed and executed plans to monitor standard process adherence
  • Developed strategy and managed market communications that drove product demand
  • Resolved conflicts and negotiated agreements between parties to reach win-win solutions to disagreements and clarify misunderstandings

Certified Clinical Supervisor

RHA, Mental Health Services, Inc.
Roanoke Rapids, NC
02.2011 - 01.2016
  • Cultivated and nurtured relationships with customers in strategic vertical markets to support the differentiated counseling modalities
  • Developed and executed go-to-market plans and facilitated internal organizational readiness
  • Updated quality control standards, methods, and procedures to meet compliance requirements
  • Equipped and organized facility to comply with company strategy for online and offline quality controls
  • Provided observations, took measurements, and performed tests at various stages according to the quality control plan
  • Improved quality processes for increased efficiency and effectiveness

High School Guidance Counselor

Northampton County Public Schools
Jackson, NC
05.2004 - 08.2010
  • Provided counseling program services to students
  • Partnered with school administrators, teachers, and parents or guardians to provide students with appropriate and adequate counseling support in school
  • Analyzed student data to assess counseling program effectiveness and make improvements
  • Counseled students wherein behavior, school progress, and mental or physical impairment indicated the need for assistance, diagnosing students' problems and arranging for needed services
  • Developed and adhered to school counseling program in alignment with NC standards
  • Collaborated with various departments on operational support tasks to model the importance of group goals

Education

Master of Science - Vocational Rehabilitation Counseling

East Carolina University
Greenville, NC
05.1998

Bachelor of Science - Business Administration And Management

East Carolina University
Greenville, NC
05.1993

Skills

  • Software development proficiency
  • Board of directors support
  • Professional development training
  • Software research and development

Timeline

Director of Economic Development

Northampton County Local Government
01.2017 - Current

Certified Clinical Supervisor

RHA, Mental Health Services, Inc.
02.2011 - 01.2016

High School Guidance Counselor

Northampton County Public Schools
05.2004 - 08.2010

Master of Science - Vocational Rehabilitation Counseling

East Carolina University

Bachelor of Science - Business Administration And Management

East Carolina University

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Franklin D. Williams, Jr.Licensed Professional Counselor