Frank Lowell Rice
Georgetown,TX
Summary
Delivered exceptional service resulting in 9,543 gold star ratings across 10,000 completed trips with Uber Technologies.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Uber Driver
Uber Technologies Inc.
03.2016 - Current
- Navigated city streets efficiently to ensure timely passenger pickups and drop-offs.
- Provided excellent customer service by maintaining a friendly and professional demeanor.
- Utilized GPS navigation systems to optimize routes for fuel efficiency and travel time.
- Maintained cleanliness and orderliness of vehicle interior and exterior for safety and comfort.
- Adapted quickly to changing traffic conditions and passenger needs during rides.
- Ensured compliance with all local traffic regulations and ride-sharing policies.
- Handled cashless transactions via the Uber app, ensuring secure payment processing.
- Responded promptly to passenger inquiries, enhancing overall ride experience satisfaction.
- Delivered passengers to destinations safely and on time.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Followed applicable traffic regulations and traffic laws.
- Developed deep knowledge of local routes and area destinations.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Followed designated routes and schedules while operating vehicles.
- Remained calm and poised in emergent situations.
- Communicated with passengers regarding estimated time of arrival.
- Helped passengers with luggage, collected fares and politely answered questions.
- Pointed out landmarks and other points of interest to passengers.
President/Director of Operations
Trinity Cellular International
Georgetown, Texas
01.1990 - 03.2016
- Directed strategic initiatives to enhance operational efficiency and market efficiency
- Oversaw financial planning, budgeting, and resource to optimize profitability.
- Led cross-functional teams in developing new products aligned with market demands.
- Established corporate governance policies ensuring compliance and risk management protocols.
- Mentored senior leadership team, promoting professional development and succession planning.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
Education
Master of Science - Ethics of Business
American College of Metaphysical Theology
Golden Valley, MN08.1993
Skills
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Time management
Dependable and trustworthy
Welcome to Document Cloud
- Here are four tips to get work done from anywhere with Adobe Acrobat, Adobe Sign, and Adobe Document Cloud services.
- 01 Work where you want
- 02 Prepare polished PDFs
- 03 Share files with others
- 04 Get help from Adobe
01 Work where you want
- Flexibility and freedom
- Desktop, web, or mobile—it's up to you. Signed-in users can access files from any device.
- Work on your desktop. View, comment on, fill, sign, and send PDFs in free Acrobat Reader. Acrobat Pro and Acrobat Standard subscribers can also use premium tools to create, edit, export, and organize PDFs.
- Use any browser. Access commonly used PDF and signing tools in the browser of your choice.
- Work on the go. Work with PDFs anytime, anywhere with the free Adobe Acrobat Reader and Adobe Scan mobile apps. Subscribers can unlock additional mobile features, including create and export. Subscribers to Acrobat Pro DC can even edit text and images on their tablets.
02 Prepare polished PDFs
- Create, combine, and organize
- It's easy to create a PDF with the exact content you want.
- Make trusted PDFs. Acrobat lets you turn practically anything into a high-quality PDF that looks great on any screen. Create a PDF from Microsoft Office files, a web page, scanned documents, and more.
- Merge multiple files into one PDF. Combine different file types—spreadsheets, images, presentations, and web pages—into a single PDF file that's easy to share or archive.
- Organize pages. Drag and drop to reorder pages. You can also insert, delete, or rotate pages on your desktop, tablet, or mobile device.
03 Share files with others
- Send, track, and manage
- Now you can share files for viewing, commenting, or signature—and track status every step of the way.
- Share files fast. Click, add, and send. It's that easy. And recipients can view on any device with no software required.
- Collaborate better. Subscribers can also send files for signing or for review to collect group feedback in a single shared PDF file.
- Get notifications. Sign in, and we'll let you know each time someone interacts with files you've shared.
- Manage your files. You're in control. Track your file, forward it to others, or stop sharing at any time.
04 Get help from Adobe
- We've got your back
- Take advantage of tutorials and forums—and share your feedback with the Document Cloud team.
- Get tutorials. Become an expert with short videos and online instruction.
- Visit Adobe Forums. Ask questions and find answers in Document Cloud forums.
Certification
BoyScouts of America; Certificate of Largest Contingent of Aviation Explorers To the Air Force Academy. Colorado Springs, CO. 1979.
Timeline
Uber Driver
Uber Technologies Inc.
03.2016 - Current
President/Director of Operations
Trinity Cellular International
01.1990 - 03.2016
Master of Science - Ethics of Business
American College of Metaphysical Theology