Franklyn Arroyo
Seattle
Summary
Strategic Senior Human Resources Generalist with extensive expertise in talent acquisition, employee relations, and workforce development. Delivered innovative HR solutions that optimize performance and enhance organizational efficiency. Implemented progressive HR policies that align with company vision and foster positive workplace culture. Strong leadership and communication skills support effective collaboration and drive organizational success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior HR Generalist
Bayview Manor
Seattle
05.2024 - Current
- Led full-cycle recruitment and onboarding operations, ensuring efficient, compliant, and consistent processes
- Partner with hiring managers to define staffing needs, develop job descriptions, and guide recruitment strategies, timelines, and candidate selection
- Source and attract diverse talent through job boards, social media, and internal pipelines, contributing to improved hiring outcomes and organizational growth
- Monitor and audit recruitment workflows, documentation, and HRIS data to ensure accuracy, compliance, and process integrity
- Develop and maintain recruitment templates, tracking tools, SOPs, and process documentation to standardize operations
- Analyzed workforce and recruitment data to generate insights that informed workforce planning decisions
- Identified and implemented process improvements that streamlined HR workflows and enhanced operational efficiency
- Provide ongoing HR guidance and consultation to managers and employees on policies, processes, and employee relations matters
- Plan and facilitate employee engagement initiatives, including team-building activities, staff meetings, and recognition programs
HR Generalist II- Benefits Administrator
Sea Mar CHC
Seattle
09.2023 - 05.2024
- Oversaw the complete process of applicable benefits enrollment for eligible Sea Mar employees
- Maintained accurate records of employee benefit enrollments and terminations in payroll system databases
- Investigated discrepancies between reported information received from benefits vendors and internal records, which resulted in annual savings of over $100,000
- Conducted orientation sessions to explain the details of employee benefits packages to new hires
- Managed open enrollment processes by providing guidance on available benefits and answering questions from employees regarding their options
- Developed communication materials for benefit-related topics such as open enrollment, retirement benefits, wellness initiatives or changes in plan designs
- Managed the complete unemployment benefits process by responding to requests and participating in unemployment hearings
- Conduct periodic audits of employee benefit records to ensure accuracy
- Collaborated with Human Resources staff to develop strategies to ensure compliance with federal and state laws related to employee benefits
- Coordinated projects and tasks that fed into larger initiatives, contributing to the enhancement of benefits programs
- Managed and implemented process improvements for existing and new benefits, optimizing efficiency and effectiveness.
HR Generalist I
The Salvation Army - NW Divisional HQ
Seattle
06.2021 - 09.2023
- Plan and implement people strategies aligned with business objectives
- Led HR transactions, including onboarding, exits, performance management, employee engagement, and compensation administration, facilitated talent reviews and applicable annual screenings
- Champion company culture and values by connecting with employees, addressing concerns, and providing leadership to business leaders
- Collaborate with management to coordinate employee recognition events across the broader organization
- Organized staff events such as team building activities, holiday parties
- Provide HR support and consultation, answering inquiries about HR programs, policies, performance, compensation, and career goals
- Supported managers in resolving employee relations issues, conduct investigations, and document information as needed
- Provide training for employees on company procedures, completing federal documents, and navigating the organization's recruiting software
- Demonstrate strong technical knowledge of employment laws and trends
- Managed communications on Covid-19 related matters for employees, supervisors, and managers in accordance to city, county, state, and Federal ordinances
- Maintain accurate records and documentation related to onboarding and background checks, ensuring completeness and compliance
- Support the continuous improvement, development, and enhancement of compliance program initiatives, ensuring alignment with HR policies and regulations.
Education
Bachelor of Arts - Sociology
New Jersey City University
Jersey City, NJ05-2017
Skills
- Recruitment Operations
- Recruitment lifecycle
- Employee Relations
- Benefits Administration
- Compensation Management
- Workforce Planning
- HR Data Analytics
- HRIS management
- Policy development
- Diversity and Inclusion
- Systems Optimization
- Microsoft Office Suite
- Problem-Solving
- Organizational Skills
- Communication Strategy
- Compensation Management
Certification
HRCI - Professional in Human Resources (PHR)
References
References available upon request.
Timeline
Senior HR Generalist
Bayview Manor
05.2024 - Current
HR Generalist II- Benefits Administrator
Sea Mar CHC
09.2023 - 05.2024
HR Generalist I
The Salvation Army - NW Divisional HQ
06.2021 - 09.2023
Bachelor of Arts - Sociology
New Jersey City University