Ilene Fanzini
Gaylord,MI
Summary
Strategic Human Resources professional with expertise in benefits administration and employee onboarding. Skilled in leading change management initiatives and developing training programs that support employee growth and productivity. Committed to maintaining compliance while creating a culture of transparency and collaboration within the organization.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Senior HR Generalist
Preston Feather Building Centers
Gaylord, Michigan
12.2024 - Current
- Advised leadership on personnel issues, focusing on conflict resolution and coaching strategies to support team dynamics.
- Streamlined employee onboarding processes and managed benefits administration to enhance operational efficiency.
- Improved management-staff communication on company policies and procedures to foster a clear understanding among employees.
Human Resources Director
Johnson Oil Company of Gaylord
Gaylord, MI
02.2022 - 10.2024
- Managed all employee benefits for medical, life, disability, retirement, and wellness.
- Optimized, streamlined and implemented weekly payroll processes for all employees.
- Implemented plan administrator duties for retirement benefits- 401K, ROTH
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Structured compensation and benefits according to market conditions and budget demands.
- Developed and implemented initiatives to enhance employee engagement across the organization.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Streamlined HR processes to enhance service delivery and improve overall efficiency.
- Championed change management projects, effectively communicating new policies or processes throughout the organization.
- Optimized HRIS systems for better data accuracy and ease of use by both HR professionals and employees.
- Established onboarding procedures to facilitate smooth transitions for new hires into the organization.
- Established performance management systems to facilitate effective employee evaluations and feedback.
- Conducted internal audits to identify areas for improvement in HR policies, practices, and compliance measures.
Early Head Start Program Director
Northeast Michigan Community Service Agency Head Start and Early Head Start
11.2016 - 02.2022
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with an organization's overall mission.
- Developed and implemented program evaluation systems to assess program impact.
- Developed program policies and procedures ensuring compliance with regulatory requirements.
- Developed and supported curriculum and teams for coaching/mentoring program from the ground up, laying out framework, and defining roles.
- Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
- Developed and implemented on-boarding programs and professional development for a team of 45 people across a 12-county service area.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Led change management initiatives, fostering a positive organizational culture during periods of transition.
- Advanced community outreach efforts by forging strong relationships with local partners.
Education
Bachelor of Arts - Elementary and Middle School Education
University of Michigan - Dearborn
Dearborn, MISkills
- Human Resources Operations
- Benefits management
- Payroll administration
- Employee onboarding
- Personnel Recruitment
- HRIS enhancement
- Policy development
- Workforce Improvements
- Change management
- Employee coaching
- Recordkeeping
- Problem solving
Certification
- International Coaching Federation certified Health and Life Coach- May 2022
- SHRM-CP - July 2025
Custom
References and additional work experiences can be provided upon request.
Timeline
Senior HR Generalist
Preston Feather Building Centers
12.2024 - Current
Human Resources Director
Johnson Oil Company of Gaylord
02.2022 - 10.2024
Early Head Start Program Director
Northeast Michigan Community Service Agency Head Start and Early Head Start
11.2016 - 02.2022
Bachelor of Arts - Elementary and Middle School Education
University of Michigan - Dearborn