Summary
Skills
Work History
Education
Overview
CustomerServiceRepresentative

Helen N. Ihuoma

Secretarial administration

Summary

Professional and knowledgeable administrative assistant offering 35+ years of experience in administrative support and customer service in a banking and finance setting. Highly efficient planning, problem-solving, and communication skills. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Skills

  • Dependable and Responsible
  • Excellent Communication
  • Good Telephone Etiquette
  • Teamwork and Collaboration
  • Problem-Solving
  • Active Listening

Work History

Front Desk Coordinator

WC Smith
Washington, DC
01.2024 - Current
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.

Small Business Owner

Nicole’s garments & sportswear
Lagos , Lagos
01.2002 - 01.2023
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Identified issues, analyzed information and provided solutions to problems.
  • Cultivated interpersonal skills by building positive relationships with others.

Personal Assistant to the Managing Director

UBA Bank
Lagos , Lagos
12.1985 - 09.2001
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Delivered services to customer locations within specific timeframes.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.

Secretary

Habib Bank Ltd
Lagos , Lagos
01.1983 - 12.1985
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Delivered services to customer locations within specific timeframes.

Education

Bachelor Of Administrative Studies - Secretarial Studies And Office Administration

University of Calabar
01.1979 - 12.1983

Overview

41
41
years of professional experience
5
5
years of post-secondary education
Helen N. IhuomaSecretarial administration