Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Franky Jr. Morteo

Laredo,TX

Summary

An ambitious student pursuing a Psychology degree eager to contribute developed knowledge in any role. Skilled in listening and communicating in most settings. Adaptable and driven with a strong work ethic and the ability to thrive in team-based or individually motivated settings.

Overview

3
3
years of professional experience

Work History

Seasonal Retail Associate

Target
11.2023 - 01.2024
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Overnight Stocker

HEB Grocery Store
03.2022 - 08.2023
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Interacted with guests in friendly and knowledgeable way.

Preloader

United Parcel Service, UPS
05.2021 - 02.2022
  • Loaded and unloaded materials by hand or with equipment to help team meet work demands.
  • Positioned lifting devices under, over or around loaded pallets, skids and boxes and secured material for transport to designated areas.
  • Read and attached appropriate labels and tags to products and packages for identification purposes.
  • Used scanners to track parcel information, condition or receipt.
  • Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded discrepancies.

Education

Associate of Science -

Texas State University
San Marcos, TX

Skills

  • Stocking and Replenishing
  • Product Inspection
  • Team Goals
  • Performance Goals
  • Merchandising and Display
  • Customer Loyalty
  • Assisting with Blocks
  • Organization and Categorization
  • End Cap Placement
  • Maintaining Safety
  • Time Management Skills

References

Suzy Sanchez, Team Lead, Target (956)645-0701 Suzana.sanchez@target.com

Charles C. ,Grocery Manager, HEB (361) 548-9984

Felipe Martinez, Supervisor, United Parcel Service
(210) 709-5167 - Felipe.martinez08@yahoo.com

Timeline

Seasonal Retail Associate

Target
11.2023 - 01.2024

Overnight Stocker

HEB Grocery Store
03.2022 - 08.2023

Preloader

United Parcel Service, UPS
05.2021 - 02.2022

Associate of Science -

Texas State University

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Franky Jr. Morteo