Developed and deepened relationships with center children and families.
Delivered high level of service to both internal personnel and customers when answering phone, handling issues, and greeting visitors.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Collaborated with other centers in the region to identify best practices for service delivery.
Organized special events that promoted the center's mission and goals.
Developed strategic plans for long-term growth of the center's services.
Connected with clients and developed strategies to achieve sales and customer service goals.
Kids Area Coordinator
Iglesia de Fe
Indianapolis, IN
07.2020 - Current
Communicated regularly with parents on their child's performance, providing updates and responding to inquiries or concerns.
Implemented behavior modification strategies when needed in order to promote positive behaviors among kids.
Developed creative lesson plans tailored to meet the needs of individual students according to their age group.
Researched various resources available for use during activities in order to provide an enriching experience for kids.
Special Education Teacher Assistant
Plainfield Community School +1 317 839 2578
Plainfield, IN
09.2021 - 04.2024
Helped create a positive learning environment by encouraging students through positive reinforcement techniques.
Provided support to teachers by helping them prepare materials for activities or lessons.
Instructed small groups of students in specialized areas such as reading comprehension or math skills.
Worked one-on-one with students who required additional assistance understanding material or completing assignments.
Communicated effectively with parents about their child's progress both verbally and through written reports.
Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
Provided continuous support by accompanying students to classes and in-school activities.
Helped students with limited mobility move around school areas and handle personal care tasks.
Evaluated student needs to provide helpful resources and support.
Social Worker
CC Rios de Agua Viva Internacional +58 426 5301502
Maracay , Aragua
06.2015 - 01.2019
Developed individualized service plans with clients to address their identified goals.
Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
Collaborated with family members to provide comprehensive support services to clients.
Provided supportive counseling services for victims of abuse or neglect.
Assessed safety risks for children living at home or in foster care settings.
Actively advocated for systemic change within organizations that serve vulnerable populations.
Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
Developed workable solutions for recurring problems for individuals and families.
Bank Branch Manager.
Mercantil, Banco Universal. PH:+58212503 24224
Maracay, Aragua, Venezuela
06.2004 - 01.2017
Provided support to bank personnel in resolving customer inquiries.
Ensured compliance with banking regulations and internal procedures.
Established relationships with corporate clients to identify potential business opportunities.
Disciplined employees to encourage compliance with company policies and procedures.
Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
Conducted reviews and evaluations for cost-reduction opportunities.
Reviewed monthly financial reports submitted by staff members to ensure accuracy of data.
Facilitated weekly meetings with senior management personnel from other branches to share best practices.
Education
GED -
Ben Davis High School
Indianapolis, IN
07-2020
Bachelor of Economics -
Carabobo University
Valencia, Venezuela
10-2013
Skills
Family relations
Partnership Building
Student and family relations
Logistics Coordination
Program implementation
Community development
Customer Service
Reporting familiarity
Languages
Spanish
Professional
Affiliations
I have dedicated part of my time to connecting individuals who want to help low-income families, families with children with special needs, and single mothers. My intention is to ensure that these financial resources are well-received and directed towards meeting their needs effectively.
Accomplishments
Escribir premio de Iglesia de Fe
Escribir premio de Rosa Villegas
Timeline
Associate Center Director
Life Center
04.2024 - Current
Special Education Teacher Assistant
Plainfield Community School +1 317 839 2578
09.2021 - 04.2024
Kids Area Coordinator
Iglesia de Fe
07.2020 - Current
Social Worker
CC Rios de Agua Viva Internacional +58 426 5301502