Franquetta Peak
Eatonton,Georgia
Summary
Dedicated and detail-oriented professional to achieving customers satisfaction as well as possessing manufacturing experience and surpassing company expectations. Able to focus on projects, develop strategies and meet or exceed deadlines. Strong rapport with personal, customers based on knowledge, professionalism, and integrity. Flexible and versatile- able to maintain a sensor humor under pressure. Motivated and eager to contribute skills in team management, leadership and problem-solving
Overview
17
17
years of professional experience
Work History
QA Specialist
Brads Manufacturing
09.2011 - 11.2023
- Conducted data review and followed standard practices to find solutions.
- Increased overall testing accuracy by creating detailed test scripts based on functional and technical requirements documentation.
- Fixed identified issues to improve workflows.
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
Office Manager
Little Transportation
02.2008 - 05.2011
- Planned and supervised the shipments from production to the end-user
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Updated reports, managed accounts, and generated reports for company database.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Reported maintenance and repair need for transportation vehicles and equipment.
Cashier and Bookkeeper
Ingles
03.2007 - 04.2010
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Provides s positive customers experience with fair, friendly, and courteous services
- Registers sales on a cash register by scanning items, itemizing and totaling customers purchase.
- Uploading and indexing past due and current invoices.
- Creating or verifying and submitting payments for approval and closing the month's books.
- Oversee a company's financial data on accounts payable and receivable, payroll, and daily financial entries and reconcillations.
Education
Certified Medical Assistant Certified Phlebotimist - Medical Assisting/ Phlebotomist
Lab Medical
Madison, GA05.2024
High School Diploma -
Greene County High School
Greensboro, GA05.2006
Skills
- Project Management
- Safety Compliance
- Production Optimization
- Customer Services Orientation
- Manufacturing/Logistics
- Administration Support
- Daily Warehouse operations
- Data Entry
- Schedule Management
Detail-oriented
Consistently deliver accurate and precise work, ensuring thoroughness in all tasks.
Strong Communication skills
Effectively communicate with customers and co-workers to provide excellent communication.
Quick Learner
Able to grasp new concepts and technologies quickly, adapting to changing environments.
Timeline
QA Specialist
Brads Manufacturing
09.2011 - 11.2023
Office Manager
Little Transportation
02.2008 - 05.2011
Cashier and Bookkeeper
Ingles
03.2007 - 04.2010
Certified Medical Assistant Certified Phlebotimist - Medical Assisting/ Phlebotomist
Lab Medical
High School Diploma -
Greene County High School
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