Retail Operations Associate
Dick's Sporting Goods, Inc
New Braunfels, TX
- Cleaned shelves, counters and tables to maintain organized store.
- Organized store by returning merchandise to proper areas and restocked displays.
- Recommended merchandise to customers based on needs and preferences.
- Described merchandise and explained use, operation and care.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Built and maintained relationships with peers and upper management to drive team success.
- Built relationships with customers by providing friendly customer service.
- Maintained an up-to-date knowledge of store promotions, specials, events..
- Handled incoming calls from customers regarding orders or other inquiries.
- Provided customer service support for inquiries, complaints, and returns.
- Helped customers locate items within the store using the inventory system.