Frantz Pierre
Brooklyn,NY
Summary
Accomplished hospitality leader with 11 years of experience managing high-volume, fine dining operations for a globally recognized brand. Proven ability to drive record-breaking sales, lead large front-of-house teams, and deliver exceptional service to a high-profile international clientele.
Overview
25
25
years of professional experience
Work History
Restaurant Manager
Harry Cipriani
New York, NY
01.2021 - 01.2026
- Managed daily floor operations for a high-volume fine dining restaurant serving up to 500 covers per day.
- Played a key role in achieving record-breaking sales over two consecutive years.
- Improved wine sales through hands-on staff coaching and refined guest recommendations.
- Led all Beverage (F&B) responsibilities, including menu development, purchasing, and vendor relationships.
- Selected and launched an entirely new wine program for our flagship location, elevating brand positioning and guest perception.
- Increased wine sales through strategic menu design, staff education, and targeted upselling initiatives.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
General Manager
Cipriani Dolci
New York, NY
03.2025 - 10.2025
- Directed daily operations of a high-volume fine-dining restaurant serving 200-300 covers per day.
- Delivered personalized service to elite, high-profile clientele from around the world, building long-term guest loyalty.
- Anticipated guest needs through proactive floor management and hands-on leadership presence.
- Collaborated closely with ownership and senior leadership to uphold Cipriani's international reputation for excellence.
- Directed all front- and back-of-house operations for a fine dining establishment.
- Managed full P&L responsibilities, optimizing labor and beverage costs while driving profitability.
Server
Cipriani Downtown
New York, NY
01.2014 - 01.2021
- Delivered high-level guest service in fast-paced, fine-dining environments.
- Built strong guest relationships, contributing to repeat business and positive reviews.
- Demonstrated in-depth menu knowledge, wine pairings, and upselling techniques.
- Collaborated with kitchen and front-of-house teams to ensure seamless service.
- Recognized for reliability, professionalism, and leadership potential.
- Maintained exceptional attention to detail across all service areas, ensuring flawless guest experiences.
Financial Adviser
Forte Capital Group
New York, NY
01.2001 - 01.2014
- Advised clients on investment strategies.
- Built and maintained long-term client relationships through trust, transparency, and performance.
- Analyzed financial data to support informed decision-making and risk management.
- Applied strong consultative, sales, and relationship-management skills transferable to executive hospitality leadership.
Education
No Degree - Information Technology
Touro College
New York (City), NYSkills
- Luxury & Fine Dining Operations
- Guest Experience & Service Excellence
- Team Leadership & Staff Development
- P&L Management & Cost Control
- Labor Scheduling & Payroll
- Inventory & Vendor Management
- Training & Performance Coaching
- Health, Safety & Compliance
- Sales Growth & Upselling
- Private Events & Special Functions
- Staff scheduling
Timeline
General Manager
Cipriani Dolci
03.2025 - 10.2025
Restaurant Manager
Harry Cipriani
01.2021 - 01.2026
Server
Cipriani Downtown
01.2014 - 01.2021
Financial Adviser
Forte Capital Group
01.2001 - 01.2014
No Degree - Information Technology
Touro College