Frantz Peter Raymond
Customer Service Representative
Orlando,Florida
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
8
8
years of professional experience
Work History
Stock Associate
Sam's Club
Bradenton, FL
04.2020 - 03.2023
- Managed inventory storage in clean and organized fashion.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Maintained effective team member communication.
Customer Service Representative
Wal-Mart Supercenter
Bradenton, FL
05.2015 - 05.2019
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Answered constant flow of customer calls with minimal wait times.
Education
GED -
Manatee Technical College
Bradenton, FL 01.2018 - 05.2018
Skills
Complaint resolution
undefinedTimeline
Stock Associate
Sam's Club
04.2020 - 03.2023
GED -
Manatee Technical College
01.2018 - 05.2018
Customer Service Representative
Wal-Mart Supercenter
05.2015 - 05.2019
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