Franziska Kein
Summary
I am a native German who moved here in October 2023. I am a quick learner and dedicated to be great at anything I do. I am very organized and goal-oriented. I also am great at working with a team of people as working together was the only way to be efficient and productive at my previous job. Time management and customer service were very important aspects of my employment as well. Overall I am looking for somewhere that will challenge me and give me the tools I will need to prosper.
Overview
6
6
years of professional experience
Work History
Sales Associate
REWE Gmbh. - Sales Associate
06.2022 - 10.2023
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Performed cash and card transactions to complete customer purchases.
- Prepared merchandise for sales floor by pricing or tagging.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Cleaned and sanitized work areas, equipment and display cases to minimize contamination risks.
- Conducted produce quality evaluations and removed spoiled items to comply with company policy and reduce consumer health risks.
- Used in-store system to locate inventory and place special orders for customers.
- Performed closing duties.
Volunteer
Village Mind and Body Institute - Receptionist
01.2020 - 06.2020
- Welcomed patients with friendly greeting at front desk and engaged in pleasant conversations while managing check-in process.
- Answered general questions, gathered nature of visit and directed to specific offices.
- Maintained organized and clean front office area to create professional and welcoming environment for patients and employees.
- Collected fees and payments.
- Maintained confidentiality of sensitive data to protect patient and business information.
- Completed data entry and filing to keep records updated for easy retrieval.
- Scheduled, coordinated and confirmed appointments.
- Handled assignments independently with good judgement and critical thinking skills.
Intern
Peek & Cloppenburg - Sales Associate
09.2017 - 10.2017
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Consulted with businesses to supply accurate product and service information.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Displayed merchandise organized by brand, size and color.
Education
High School Diploma -
Albert Einstein Schule
Schwalbach Am Taunus, Germany07.2022
High School Diploma -
Leesburg High School
Leesburg, FL06.2020
Skills
- Customer Assistance
- Listening Skills
- Time Management
- Document Management
- Schedule Management
- Problem-solving skills
- Organization skills
- Data Entry
- Cleaning techniques
Languages
German
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
REWE Gmbh. - Sales Associate
06.2022 - 10.2023
Volunteer
Village Mind and Body Institute - Receptionist
01.2020 - 06.2020
Intern
Peek & Cloppenburg - Sales Associate
09.2017 - 10.2017
High School Diploma -
Albert Einstein Schule
High School Diploma -
Leesburg High School
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