Fraser Wardley
Brisbane,Queensland
Summary
Reliable and upbeat customer service associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and store appearance. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
10
10
years of professional experience
Work History
Counter Salesperson
Reece Plumbing
12.2022 - 11.2023
- Maintained clean, organized and professional counter space with continuous upkeep.
- Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Prioritized helping customers over completing other routine tasks in store.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Associate
Reece Plumbing
01.2014 - 10.2022
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
High School Diploma -
St Patrick's
Shorncliffe12.2018
Skills
- Inventory Management
- Dispute Mediation
- Engaging With Diverse Customers
- Strong Communication and Interpersonal Skills
- Product Knowledge
- Store Organization
- Reliable and Responsible
- Merchandising and Display
- Computer Proficiency and Microsoft Office
- Order Management
Timeline
Counter Salesperson
Reece Plumbing
12.2022 - 11.2023
Sales Associate
Reece Plumbing
01.2014 - 10.2022
High School Diploma -
St Patrick's
Similar Profiles
Ellen NashEllen Nash
Early Careers Lead at Reece PlumbingEarly Careers Lead at Reece Plumbing
Edmore MulokiEdmore Muloki
Warehouse Worker at Reece PlumbingWarehouse Worker at Reece Plumbing
Emily HarveyEmily Harvey
Assistant Store Manager at Reece PlumbingAssistant Store Manager at Reece Plumbing
JOSHUA CHAMBERLAINJOSHUA CHAMBERLAIN
Driver / Warehouse Operator at Reece PlumbingDriver / Warehouse Operator at Reece Plumbing
Maria MarquezMaria Marquez
Founder – Crochet Bikini Brand (in Development) at Golden WavesFounder – Crochet Bikini Brand (in Development) at Golden Waves