Frastichelys Rodriguez
Lawrence,United States
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
8
8
years of professional experience
Work History
Hospice Aide
Hospice Of New York
02.2024 - 08.2024
- Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
Western Union Agent Cashier
Polanco Tax Services
02.2019 - 04.2021
- Maintained a high level of confidentiality with sensitive customer information, adhering to strict data protection guidelines at all times.
- Maintained proper cash handling procedures to minimize discrepancies, ensuring the accuracy of all transactions processed.
- Mitigated potential risks by adhering to strict anti-fraud measures, such as monitoring unusual activity patterns or reporting suspicious transactions to supervisors.
- Improved efficiency of money transfers by staying up-to-date on currency exchange rates and understanding regulatory requirements for international transactions.
Receptionist
Stone Art Inc
10.2016 - 12.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Walk In Love Christian Academy
Queens Village, NY06.2013
Skills
- Attention to detail
- Professionalism and courtesy
- Decision-making
- Proficient customer service
- Excellent communication
- Team leadership
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Hospice Aide
Hospice Of New York
02.2024 - 08.2024
Western Union Agent Cashier
Polanco Tax Services
02.2019 - 04.2021
Receptionist
Stone Art Inc
10.2016 - 12.2018
Walk In Love Christian Academy
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