FRAUNTAINE DELAFIELD
Pilot Point,TX
Summary
Results-oriented Consultative Sales Professional with 25 years of experience in high-value sales, client relationship management, contract negotiation, and project leadership. Demonstrated success in driving multimillion-dollar sales across financial services and construction sectors. Builds trust, identifies client needs, articulates complex options, and closes business in high-volume environments.
Overview
15
15
years of professional experience
Work History
Certified Debt Specialist
Beyond Finance
, Remote
07.2024 - Current
- Achieved more than $2 million in monthly enrolled debt on multiple occasions, demonstrating sustained high-level sales production.
- Consistently maintained approximately $1.5 million in monthly enrolled debt to qualify for and remain in a top-tier performance group.
- Maintained top-tier performance-group status for approximately two years in a highly metrics-driven sales environment.
- Consulted with consumers facing significant unsecured debt to understand their circumstances, explained debt-resolution options, and guided enrollment decisions, enhancing consumer understanding and support.
- Translated complex program information into clear terms, enabling consumers to evaluate options and make informed decisions regarding debt resolution.
- Utilized consultative questioning, objection handling, and closing skills to facilitate consumer enrollment from initial conversation through completion, ensuring a smooth transition into debt resolution.
Project Manager / Sales
Allied Gallery
Dallas, TX
01.2014 - 01.2023
- Generated more than $2 million in annual sales, representing approximately a 400% increase over the company mandate.
- Negotiated sales agreements, developed contracts, and closed high-value residential and commercial projects, enhancing revenue streams.
- Generated opportunities through inbound lead follow-up, cold calling, and professional networking, expanding client base.
- Identified client needs and recommended appropriate products and services while developing long-term customer relationships.
- Managed projects from planning through construction, coordinating clients, builders, vendors, contractors and internal teams.
- Prepared proposals, presentations, sales contracts, project plans and construction schedules.
- Resolved difficult client issues with composure and practical solutions, improving customer satisfaction and retention.
Architectural Stone Sales
Sabella Carved Stone
Dallas, TX
01.2012 - 01.2023
- Consulted with clients on custom residential and commercial stone projects, aligning design goals with tailored product and project recommendations.
- Expanded customer value through additional product and service recommendations and relationship-based selling.
- Collaborated with multidisciplinary teams, builders and clients to ensure construction aligned with drawings, specifications and design intent.
- Enhanced customer value through targeted product and service recommendations, fostering long-term relationships.
Education
Health Administration - College Coursework
Hodges University
Naples, FLSkills
- Debt Resolution Consultations
- Debt Resolution Strategies
- Debt Management
- Consultative Sales
- High-ticket sales
- Client Needs Analysis
- Objection Handling
- Contract Negotiation
- Client Retention
- Cross-Selling & Upselling
- Financial Hardship Conversations
- Rapport Building
Timeline
Certified Debt Specialist
Beyond Finance
07.2024 - Current
Project Manager / Sales
Allied Gallery
01.2014 - 01.2023
Architectural Stone Sales
Sabella Carved Stone
01.2012 - 01.2023
Health Administration - College Coursework
Hodges University